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Hotel overview

Guests to this premiere oceanfront resort experience distinctive amenities, personalized service and lavish guest suites that feature sweeping balconies, breathtaking ocean views and fully stocked mini-bar and liquor dispensers. Fronting the Land’s End Arch rock formations and one of the area’s most picture-perfect beaches, this expansive, luxurious getaway delights with friendly service, gourmet dining, nightly entertainment and a romantic atmosphere.

Location

Cabo San Lucas-Beach
Los Cabos, San Jose Del Cabo, Baja California Sur, Mexico - Los Cabos Intl Airport (SJD) : 30 miles

Property information

Year Built: 2004
Last Renovation: 2016
Floors: 5
Total rooms: 692

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Environmental Sanitation Tax of $79.19 MXN (approx. $3.86 USD), per room per night (depending on the exchange rate at the moment of the check-in). This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Santa Fe hotel.  

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 10305 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    Loved it! Hard to get into some restaurants, but I was already expecting that. Other than that, it was wonderful.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A tranquil Stay

    This was one of the more relaxing stays I've had with any RIU property. The views were absolutely amazing, the food was ok but the beds I have to be honest about were horrible. They are so hard and uncomfortable. Outside of that they have an amazing staff, very attentive and always willing to assist guests.

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent!

    I loved my stay! Highly recommend. Everyone was so nice and everything was kept so clean. The birds were very active in the morning, but luckily I am an early riser and I loved the birds.

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Overall experience

    Overall service was great except night front desk person on 3/19/25. It seems like something going on his personal life and taking out that frustration on others at work. Food quality at Bombay restaurant needs improvement and nothing hurts to have some more options for vegetarian guests

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Beware – Rampant Theft & Zero Accountability

    Our recent stay at RIU Palaces Cabo was ruined by a shocking lack of security and accountability. Over the course of five days, three different groups in our party of 21 were robbed. Thieves (presumed hotel staff) broke into our safe and stole $500 cash. No sign of forced entry so a default code was used. Also leading to hotel staff being culprits. Safe was locked. Later reading Reddit reviews corroborated the same type of theft story. Another female friend on our trip walked into their room to find a hotel staff member actively going through a purse. She walked him to the front desk to have staff management. Tell her the staff person was doing a good deed as he “found her purse in the hall and was bringing it back into the room.” The most heartbreaking theft was from the groom’s mother—her jewelry box, containing her wedding ring and her grandmother’s earrings, was stolen. When we reported these incidents, the hotel staff was completely indifferent, offering no real assistance or concern. I had them call the police who came, but it led nowhere. There was no urgency, no accountability, and certainly no effort to make things right. It’s clear that theft is a recurring issue at this resort, and management has no interest in protecting its guests. If you value your belongings and your peace of mind, stay elsewhere.

    Mar 25, 2025