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Hotel overview

Resting on the beautiful Pacific coast of Mexico, this oceanfront retreat provides the perfect blend of relaxation and fun ideal for families and couples. Surrounded by 15 acres of botanical gardens and beautiful sandy beach, guests enjoy a selection of fetching restaurants, several entertaining bars, refreshing swimming pools, an appealing spa, a quiet pool for adults, open-air massage services and an exciting children’s activity program and play area.

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 30 miles

Property information

Year Built: 1999
Last Renovation: 2011
Floors: 3
Total rooms: 355

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 13641 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kind workers

    All the workers are very kind and got anything I needed very quickly. I also enjoyed the variety of food that they had at all their restaurants. Eliutt was very kind and was always there for you when you needed them. I would defienetly reccomend.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ten out of ten!!

    Everything about this place is fantastic!! The room, the view, the pools, the beach!!! And the absolute best part is the people! This staff here is second to none, from housekeeping to service staff every interaction was great!!! The best if the best work the bar at the adult pool, Armando, Vicki, and Oscar are enough reason to come back every year!!!

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice stay

    For what we paid (quick 5 day trip from Texas) we liked it. Things we liked: location on coast, beautiful natural grounds, watching whales from the adult pool, adult pool was away from children, the Adelita restaurant was great, AC that worked, staff got us in a restaraunt that was booked up. What we didn’t like: HARD BEDS, food wasn’t bad but was underwhelming at Terrazas and Bamboo. Buffet was average, not bad. Not much choice for lunch. Adult pool was small. No service at pool. If you struggle walking, this isn’t the place. No elevators, lots of stairs and up and down paths. We would return for the price we paid.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Ask & receive no response

    Been a travel club member for several years. This is the first time that we were very disappointed. Staff was told of the issues, but little to nothing was done. With past experience, you have expectations of what to expect. When it falls short you are very disappointed. I was forced to use 2 of my benefits weeks and got nothing of what I was expecting. Our group did have a good time otherwise, but doubt I will ever go back to the Vallarta Resort.

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great wait staff

    Alejandro in sports bar wen above and beyond to provide amazing service. What an amazing young man. Very fast and friendly service. We came back several times and he was always fast friendly and efficient._______________________________

    Feb 18, 2025