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Hotel overview
In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included, It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it.
Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited Access and round transportation to our Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, and Xenotes.
XCARET XAILING
In addition, All-Fun Inclusive of Hotel Xcaret México, includes round-trip transportation to the Embarcadero Isla Mujeres por Xcaret in the Cancun Hotel Zone and the ferry ride to Isla Mujeres with Xcaret Xailing, Enjoy this beautiful Caribbean Island.
Catamarán Isla Mujeres Monday - Wednesday - Friday – Sunday.
Cozumel Tuesday- Thursday - Saturday
Location
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
14122 reviews
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Apr 17, 2025Top notch hospitality in Cartagena Colombia
For our flight to Cartagena, my wife and I decided to stay at Oresca Hostel because it was close to the airport. We liked the place so much, we booked it again when it was time to leave Cartagena. It was then that we met the young owner of Oresca, Ricardo G. Stand, who just happens to be a wonderful young man. The following morning, long before anyone else was awake, Ricardo was there with take-away breakfasts in hand. While my wife and I demanded to carry our own backpacks, Ricardo walked us to the airport, just a 10 minute stroll away. On another note: Don’t worry about being too close to the airport. During our time there we saw and heard very few planes.
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Apr 15, 2025Excellent
the cleanliness and comfort of the rooms, the helpfulness and friendliness of the staff, and the hotel's convenient location and good value for money. It might also mention specific amenities like a nice pool or gym, or suggest areas for improvement like pool temperature regulation or more lighting at night.
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Apr 14, 2025
Stunning, Clean, well organised hotel!
We visited this hotel in April, we loved that everything was included even the transfer from the airport. The hotel itself was stunning, very clean and staff brilliant. The parks included were well organised to get to and from with busses running all day, we never waited more than 10 mins for one to come. Drinks were proper branded alcohol unlike some other all inclusive hotels that use cheap watered down stuff. Over all 5* holiday!
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Apr 13, 2025
Rooftop Pool and bar with a great view and service.
At Xcaret Mexcio, Selene Hau, at the rooftop pool/bar was super sweet and always helpful! Selene and her co-workers Mario and Armando were always on top of everything we could have wanted. 10 outta 10 would recommend. Going to use up the final character minimum: aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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Apr 13, 2025Overpriced, Overcrowded, and Overhyped - Deeply Disappointing Stay
We’re currently booked for several more nights, and I’m honestly dreading it. This enormous hotel is packed beyond capacity. Check-in took over an hour, and none of our requests have been fulfilled. It’s been nearly impossible to get even basic things like drinking water delivered to our room — after multiple calls and no results, we figured out we could grab bottles from the gym. I later heard other guests complaining about the same issue. My son got an upset stomach after our very first meal here. Everything I’ve eaten has been underwhelming at best. The entire resort is extremely loud — local music echoes constantly, sometimes from distant locations, and it reaches the rooms even with windows closed. There’s no quiet place to relax anywhere on the property. Both of our rooms also have a strange, unpleasant smell we haven’t been able to resolve. For a stay costing $2,800 per night for two rooms, I expected far better service, comfort, and organization. I’ve traveled extensively, and unfortunately, this has been the worst hotel experience I’ve ever had. I would not recommend this resort to anyone looking for a relaxing or enjoyable stay.7o