Wish you were here?

Hotel overview

Get exclusive perks during your getaway at Planet Hollywood Adult Scene Cancun. Travel now through December 22, 2022 and receive when you stay in Star Club level room:
• $150 value in complimentary spa services per person to include: access to Hydrotherapy Circuit for one day, scalp massage for 15 minutes, foot massage for 15 minutes
• 25% off any spa treatment (not combinable with other discounts/credits)
• Access to hydrotherapy on same day as mini massages

Spa package is valid per single or double room and must be booked upon arrival with butler/personal agent or concierge. No additional spa package for triple or quad rooms. No cash value for unused treatments/not applicable in exchange for other spa services or spa products. Subject to availability. Not combinable with other resort credit programs. Valid for contracted groups.

  The whole property has themed oriented by movies and Hollywood stars all over the place. You can also find interesting quotes inside the rooms by celebrities. Colors combined with purple, grays, and white inside the rooms give an elegant and dynamic atmosphere. Each room has reflected on the floor the initials PH at the entrance.
The following services are also available in the hotel: Doctor´s office. Distress rates in case of COVID emergency.

Property information

Year Built: 2019
Total available rooms and suites: 332

{{title}}

Hotel details

Dining

Dining options are available for this property.
Show more

Amenities

Multiple amenities are available at this hotel.
Show more

Activities

This property offers numerous activities.
Show more

Hotel advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory Please be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $33.94 Mexican pesos per guest per night.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3593 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great to relax

    Had a great time during our vacation at the resort. The resort has something for everyone Adult scene was the best. The butler services provided by Jerry and Yomelly were fantastic. Great guys making sure we were taken care of so we could just relax and enjoy. 5 stars to them.

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hanging out at the pool with the entertainment team

    Service was very excellent, especially entertainment team wilder and Luisa I enjoy all the games and especially the dancing very friendly good experience and good friends with my best friend Robert 😎 the Butler. I’m a TRAVEL SMART membership and enjoy every day here.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best! We had a great time!

    The best is Luisa and wilder! Great time The Braza restaurant is very good and I recommend it. We had a great time with the entertainment team, such as Moises Wilder and Luisa, specifically in the adult area. The evening shows are spectacular.100% recommend

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Girls trip - spa, sun, no worries

    Edward and Angel were incredible - didn't have to think about reservations, transportation, or handle any other logististics. Also Arlin was awesome at the spa. Finally, the hydrotherapy was such a great experience we did it twice. Loved the Marriott members special dinner. We will be back!

    Apr 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beach Waiter yoga instructor grill service

    We loved the service given to us by Roger our beach waiter. Working hard traveling from beach to bar every 5 minutes. With a smile and greeting everyone of us as family. Also loved Ben who gave the Yoga class, along with Javier are waiter at the Brazza Gril.

    Apr 13, 2025