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Hotel overview
Get exclusive perks during your getaway at Live Aqua Cancun - All-Inclusive. Travel now through December 31, 2022 and receive:
• One day complimentary cabana rental with 20-minute foot massage per room
• Early check-in/late checkout subject to availability
Five-night minimum stay required.
Blending contemporary architecture with sophisticated accommodations, this premiere hotel provides the perfect vacation getaway for active couples and luxury seekers alike. Enjoy refreshing swims in the unique pools, an extensive, first-class spa facility, gourmet restaurants, superior amenities and stylish guest rooms include inspired amenities including Egyptian cotton sheets, flat-screen TVs, aromatherapy and pillow menus, Molton Brown amenities and private balconies with beautiful views. Next, spice up the night at the hotel’s fun-filled selection of bars, including a luxurious seaside lounge equipped with plush beds and stylish chaise lounges.
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
17195 reviews
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Apr 17, 2025Awesome
Beach view is awesome staff is really friendly rooms are super clean spa is awesome definitely will recommend to friends and family for future vacation room service is ok not the nicest but over all it's good very clean room restaurants restrooms drinks are great Eduardo was awesome
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Apr 17, 2025
Live Aqua is amazing!
Edouard was awesome, he is an excellent pool assistant and always made us feel welcome! We appreciated his service when setting up our cabanas or needing anything at the pool hut. We hope to see him and everyone else next time we’re here! Muchas gracias!
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Apr 16, 2025
2nd time at the Live Aqua Cancun Amazing!
We just returned from another wonderful vacation at the Live Aqua Cancun. Everything about this property ranged from very good to excellent: the beach front location, resort cleanliness, quiet overall hotel ambience, the pools and grounds, our oceanfront room, house keeping, room service, check in / out, service at the bars and restaurants, and our 06:00 AM Starbucks coffee. The single most important reason we have rated everything so highly is because of the amazing staff that work at Live Aqua - every person, regardless of which area they worked, were friendly, professional, caring and attentive! While everyone was fantastic, we wanted to acknowledge a few staff members who went above and beyond to make our holiday extra special: - Carlos in Starbucks – the KING of baristas; - Blanca V. in Siete Restaurant – the QUEEN of amazing custom breakfast quesadillas; - Cesar H. Manager Azur Restaurant – so kind, warm, professional and caring; - Andres M. Waiter Azur Restaurant – gracious, hard working, friendly top-notch service; - Ivan T. Marketing Supervisor Vacation Club – Always so friendly and helpful; - Antonio T. Housekeeping – Efficient, quick and the room was always spotlessly cleaned. We give Live Aqua Cancun a 5 out of 5. This is definitely the place to go if you need a quieter, low key holiday to recharge - if you want to party hard, look for another property!
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Apr 16, 2025First time in Cancun- Try Live Aqua
I like the early and smooth check-in process. I appreciate the cleanliness of the resort and the comfy bedding and aesthetics of the room. The grounds were beautiful. The buffet food was mediocre but I didn't get the chance to eat at any of the al la carte's which would've probably changed my rating. I didn't like being on the ground floor for the garden view room as there wasn't much privacy with everyone walking along to eat at the restaurants or enjoy the pool. A solid resort and I can't wait to check out the Punta Cana location.
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Apr 16, 2025
I loved Live Aqua
I went April 5-10 for the first time and I loved it! The room was nice and our deck had a view of the ocean if you faced right. The food was very good, it was nice to have extra options for lunchtime. Cocktails were great too. I loved the pools and I am not a big pool person. My favorite is the infinity pool where you can face the ocean. Unfortunately the ocean was too rough to swim my first 2 days, but I don't think this is usual. The water was a gorgeous color, and as warm as a bathtub. Every staff member was warm and friendly, and interested in talking if you wanted to. Jose and Ricardo who took care of us at breakfast were great, Ricardo remembered how I like my coffee despite serving so many people every morning. We went to the Mexican restaurant for dinner one night and our waiter Miguel asked if he could pick drinks and 3 courses for us and each was delicious. I can't remember the name of the waiter who served us drinks on the beach but he was equally great, and funny. I will go back to Live Aqua next year! Highly recommend .