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Hotel overview

Get exclusive perks during your getaway at Live Aqua Cancun - All-Inclusive. Travel now through December 31, 2022 and receive:

• One day complimentary cabana rental with 20-minute foot massage per room

• Early check-in/late checkout subject to availability


Five-night minimum stay required.


Blending contemporary architecture with sophisticated accommodations, this premiere hotel provides the perfect vacation getaway for active couples and luxury seekers alike. Enjoy refreshing swims in the unique pools, an extensive, first-class spa facility, gourmet restaurants, superior amenities and stylish guest rooms include inspired amenities including Egyptian cotton sheets, flat-screen TVs, aromatherapy and pillow menus, Molton Brown amenities and private balconies with beautiful views. Next, spice up the night at the hotel’s fun-filled selection of bars, including a luxurious seaside lounge equipped with plush beds and stylish chaise lounges.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 2004
Last Renovation: 2007
Accessible rooms: 12
Floors: 9
Total rooms: 371

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 17060 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    President’s Day Fun!

    We had a great stay over President’s day weekend and the amenities and food were fantastic. Ruddy and Ernesto did a great job of taking care of us, can’t wait to come back again. It was the best food we have had at any of the all inclusives we’ve stayed at in Cancun.

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A repeat vacation destination

    Just had our second trip to Live Aqua and it won’t be the last! We love this place! There’s a good variety of food with multiple options available for each meal, depending on what you’re in the mood for. Mb is our absolute favorite, but make sure to pack long pants and shoes for guys here. The habanero cream soup is fantastic! I’m also a huge fan of the nightly taco stand and the grill and burger/chips & guac stands during the day. The service here is also top notch. Special shoutouts to Fernando at the AKA bar, Usiel as our poolside server, Crescencio at the main pool bar, and Ricky & Daniel for entertainment. The drinks were delicious and fresh and all of the bar staff and servers were friendly and fun. Ricky and Daniel kept the fun going day and night with different activities. Live Aqua has just the right balance of entertainment and relaxation for us. You won’t find foam parties or anything like that here, but that’s why my husband and I love it. There’s plenty to do and DJs/music playing in the Egos bar until late at night, but it’s also a peaceful beach and pretty chill pool scene all day. Highly recommend Live Aqua if this is the type of vacation you’re looking for!

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Omar is the best!

    Omar was great at the bar. We were there for two birthdays and he did something fun for us each day he was there. Drinks were fun and he was super friendly. We had a great time!! We also had a great time on the beach. We did rent cabanas and it was worth it.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Trip Ever!

    We had the most wonderful week at Live Aqua February 2-9. It was our first visit to this resort, but will certainly not be our last! Check in was seamless, Luis was wonderful. Our butlers Rodrigo and Romero were very attentive to our every need. Some shoutouts to special staff members who made our stay so enjoyable: Eli at the swim up/swing bar (super attentive and always greeted us by name which we appreciated), Erika at the AKA bar, Mauricio also at AKA (made delicious espresso martinis), Hector at the cabana station (always smiling and helpful), and Ricky Ricardo on the entertainment team (kept things hopping, very lively and fun). The food was excellent, we enjoyed all the restaurants but our favorite (that we went to twice) was MB. Get the habanero soup in the bread bowl, delicious! They also have an excellent piano player playing during dinner that we really enjoyed. We upgraded to the Aqua Club Suite on our third day there and would highly recommend. Our butlers took care of dinner reservations and anything else we might need. Also, included is a daily cabana (either on beach or by the pools) which includes a daily 20 minute foot massage which I looked forward to every day. As far as the pools, one main reason we chose this resort was for the heated pools. We like to go away in the winter but have found other resorts don’t heat their pools and the older I get, the less tolerance I have for cold water. The pools had varying temperatures but were all heated and very pleasant. I always bring along an inflatable pool float (Amazon) which really makes the pools even more enjoyable. The beach is absolutely breathtaking, white soft sand and gorgeous blue water. Book this resort now, you will not be disappointed!

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our favorite resort! We have been 8 times and counting!

    Paradise! Honestly this place has amazing food and all of the emenities, but our favorite part is the people that are employed there. They have become family. From Rodrigo and Edouard at Cabanas to Romero and Rodrigo our buttlers. Angel's room service was the best. Marysol and Ceaser waited on us at cabanas and they were terrific! Nice seeing Roy at MB and Guiermo at Aqua Club is a magic drink maker and great guy. We always meet new friends and have the most relaxing time.

    Feb 19, 2025