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Hotel overview
Experience an all-inclusive getaway that indulges your every wish—and fully immerses you in the local essence. From dazzling beaches and dream pools to entertainment and activities, world-class dining, your stay—and your story—is up to you.
Destination Inclusive® Luxury Resorts
As part of your benefits as a guest of the Family Concierge segment, you will have included during your stay, a different day enjoying an exclusive experience outside the hotel facilities to know a spectacular place in Punta Cana, where you can enjoy an exciting, family, and fun atmosphere with activities for all ages. With everything, you need to create unforgettable moments with your family and friends.
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Hotel details
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
2687 reviews
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Apr 17, 2025Paradisus Palma Reale
Domingo perdomo provide excellent service to my family went beyond. All services were exceptional have been coming here for several years and now have top level membership would recommend this corp to anyone that wants to travel the caribbean
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Apr 16, 2025Awful check in experience
This is my families 2nd time at this Paradisus and 6th time on the Sol Melia DR campus. I am so disappointed to see how this hotel has declined even from when we were here last year. Check in was a disaster, the family concierge staff was rude and one of the staff members was even talking poorly about us to another family while we waited. The supervisor, laughed at us and we need to change rooms mid trip. The food is fine nothing great and drinks are so sugary. We’re here for a few more days and I’m hopeful the staff turns this trip around.
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Apr 14, 2025
Melia never fails me
Melia has never disappointed us. Another fantastic holiday - this time in Dominican Republic. The rooms are the best I have ever stayed in. Private pool. 2 rooms and a full suite. The food was the stand out to us. A massive thanks go to Wascar (from Machu) who made our evening fabulous. No attention was missed.
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Apr 14, 2025Property Great but Stealing is Not
Resort overall is a pretty nice property. We liked everything about it. Bartenders and waiters were also great especially the Bartender next to the buffet restaurant and Carlos Alberto who helped us to get a dinner reservation which is impossible to get with your property. The bad experience we had was with our money being stollen from our bag in the room while cleaning or whoever is allowed to come in the room under Room makeup service. We had a $100 bill that was stollen from my wife’s bag with other little bills on the table which I can understand can be mistaken with tip left on the table for cleaning. But going in the purse and checking our luggage is unacceptable for a 5 start resort. You should take accountability of this. I also want to mention that food options are not that great as per the standard. For the first two days out of our 4 days visit we had NO option but to eat from the buffet which is okay and Rubys which is the lowest quality and tasting food. It’s hard to say if we will ever return. We did like the property and amenities it offered and service of bartenders and waiters. If you tip them well they go out of the box to service you. It was appreciated.
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Apr 13, 2025
Hotel supports excursion scams at the beach.
Resort is nice. They do nothing to curb solicitations from all kinds of excursion scams at the beach. Do not sign up for a snorkel tour from these guys. They tell you they are from the resort, the staff at the hotel agree and they are in a scam together. They bait and switch the boat.