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Hotel overview

Experience an all-inclusive getaway that indulges your every wish—and fully immerses you in the local essence. From dazzling beaches and dream pools to entertainment and activities, world-class dining, your stay—and your story—is up to you.

Paradisus Grand Cana - All Suites seamlessly combines luxury resort amenities with fun entertainment. Our Destination Inclusive® tailored experiences immerse you in Punta Cana's local culture through regional decor, cuisine, and curated activities.

Destination Inclusive® Luxury Resorts

As part of your benefits as a guest of the Family Concierge segment, you will have included during your stay, a different day enjoying an exclusive experience outside the hotel facilities to know a spectacular place in Punta Cana, where you can enjoy an exciting, family, and fun atmosphere with activities for all ages. With everything, you need to create unforgettable moments with your family and friends.

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed:
• Dogs of all sizes and ages are welcome to stay. 
• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas. 
• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash. 
• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift. 
• Natural dog food is available upon request through Room Service. 
• Access a local digital guide highlighting nearby pet-friendly services and attractions.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 2636 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    SAVE YOUR MONEY!!!! Do NOT book!

    DO NOT BOOK HERE. It’s my birthday, and I’d rather be at home right now. From the start of our stay we’ve been met with problems. Booked for a double bed, they put us in a king bed. Who said we wanted to sleep together? They said they couldn’t accommodate us. Service is lackluster and piss poor. It seems as though we’re bothering them in the restaurants and the bars. Food has been cold the entire time—from the buffet to room service to the restaurants. We spoke with front desk twice and our travel agent who said they’d send a complaint to guest services. No resolution was met. Today was my breaking point. I spoke with Guest Services agent Sonibul (check spelling). She said there’s nothing they can do about it. Said we should’ve complained to them earlier as if we hadn’t complained to other people before. This resort is not luxury, at all. Buffet serves the same food, tables are constantly dirty, broken beach chairs, dirty pool beds. Everything has been terrible. Never again

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best

    I feel very comfortable and relaxed! Hotel very nice and clean! Food is good , service excellent! Delis Garcia every day gave me daily schedule and help me booked the restaurant! Feel like home. If you go vacation, it’s should pick this hotel!

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Circle Member Review

    Our visit this year was a little disappointing, public areas were crowded and other than the beach members had a tough time utilizing the pool services. Food needs to improve in certain areas the Members dining area is excellent but not everyone visiting the property can use Amor de Mar. Origins always has a great selection of good food as do some of the other restaurants, Karnica needs work food is not as good as it should be.. Hotel rooms and amenities were top notch, clean and in great condition. Enjoyed the entertainment but the stay wasn't as relaxing as in the past.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Spring Break!

    Beautiful 2 Bedroom Swim up room - unfortunately we were assigned a concierge that only sent the daily schedules (posted & hand outs daily, so no value there) & told us they made reservations for 2 restaurants for dinner - which were never made. Good thing the daily buffets were amazing, cleanliness & options were delicious

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful resort. Great service

    This resort is amazing. We’ve been here multiple times and had an incredible experience both times. This review is for our after dinner cocktail at Nubu. My wife and I were served by Alexander and Daniel who took care of us. They made great drinks, played bachata music for us to dance to, and were really entertaining. 10 out of 10.

    Mar 27, 2025