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Hotel overview
Location
Montego Bay-BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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The best vacation ever!
The property was simply beautiful, the only thing I would change is doing the adults side only next time. But I will do Grand Palladium with our grandkids, they will love it.
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Don’t do it
Food was the absolute worst food I have ever had at a resort in my life. Service was horrible, give or take a few employees. They were only pleasant if you had tips to give them. Drinks were horrible. I would never come back to this resort again. My children also got hand foot and mouth disease while we were here. Arrived on Saturday and fevers began Thursday..downhill from there. They were not around any other kids, so I’m assuming the pool… The money we spent on an all inclusive trip for 5, I expected A LOT better.
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FABULOUS FEBRUARY
Great experience from start to finish. We loved the hospitality of this resort. The jerk chicken was our favorite ♡ Thank-you for sharing your beautiful Jamaica with us for a week.
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Great service and lovely people
I had a really lovely time at this resort. One lady especially made it extra special Devana Authurs couldn’t have been more helpful which we are grateful for she really looked after us by the pool areas which is much appreciated. It made our holiday extra special and gave us a great experience being here at the palladium resort in Jamaica.
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The spa was wonderful specially Willas Mullings at the spa!
I enjoyed my trip and getting to meet the people, what made our experience wonderful is the spa specially Willas Mullings! Willas cared and made sure we had everything we needed and made sure we were safe and well! He truly is what makes the spa a great experience!