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Hotel overview

Located directly on White Bay beach in the historic town of Falmouth, the new Riu Palace Aquarelle hotel offers excellent 24-hour all-inclusive service for an unforgettable, carefree beach vacation with your family, partner or good friends.


Accommodations with all the facilities you need for a comfortable, peaceful and relaxing stay include Junior Suites with fabulous ocean view, extra spacious Family Rooms and swim-up Junior Suites with your own private plunge pool. Enjoy the island`s warm and sunny climate and soak up the sun on the beautiful white sandy beach and when you want to cool off, jump into one of four outdoor pools or sip a refreshing drink at the poolside or swim-up bar. The hotel also offers a variety of recreational and sports options such as beach volleyball, a fully equipped gym, RiuFit activities, snorkeling, scuba diving, stand-up paddle surfing, kayaking and the Splash Water World water park with a children's pool promises some fun time for the whole family. At the Renova Spa you can book a massage and other treatments to relax body and mind.


When it comes to food, the various options available at this hotel will delight your taste buds. In the main restaurant, the best buffet with live cooking stations awaits you for breakfast, lunch and dinner.  Lunch is also served at Pepe`s Food Jerk Station offering a varied buffet of grilled meats and vegetables. In the evening, the Krystal restaurant offers excellent a-la-carte fusion cuisine or visit the Italian restaurant, the Asian restaurant or the steakhouse, where the chefs prepare delicious and innovative recipes allowing you to try new flavors every night.

Location

Jamaica
Sangster International Airport : 23 miles
Montego Bay, Jamaica : 23 miles

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 784 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not for me but overall nice

    Overall the reosrt is nice but can use some work. We reserved a king room, upon arrival we were told there were no king rooms available. We were told my wife and I would have to sleep separate beds. Then we were offered to come back the next day or upgrade for 300 dollars. We took upgrade because we did not want to deal unpacking and moving to a another room. We didn't appreciate the whole game of being upsold.. it's tacky. That same room that we paid 300 extra for had black mold along the entire bottom of shower. I have pics to show. Also several days we found lil bugs in shower, which we didnt make a big deal because we are on an island. Some bars ran out of Appleton, a local liquor. The service at breakfast and lunch were very lacklust. We left tips everyday even thou not one worker ask if we needed anything. The entertainment is the best part about this resort. The team is friendly and really care about entertainment.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    New hotel

    I love the idea of not so big resort. The food quality is great especially their jamaican cuisine. The staff are very friendly and nice. And their nightly entertainment is great too. And we were shuttled to and from Ocho Rios for the white party.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Hotel stay so far

    I loved my stay at Riu Aquarelle with my spouse and would definitely go back for sure. Ive recommended it to many persons who are booking hotels

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome

    The best resort I have ever been too I will definitely tell family and friends about your resort. I will be taking a vacation next year and I will be staying at your resort bar none

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I am Pleased.

    Perfect little things to the comments: - There are no tea bags in the rooms. -Wheb cleaning, they do not attention to the condition of the balcony. -The lotion is out. There's really nothing else to complain about. I am pleased. So my wife.

    Feb 18, 2025