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Hotel overview
Fiesta Americana Cozumel is the ideal place to strengthen your relationships and emotional connections. You and your loved ones will share unique and unforgettable moments throughout the resort, creating many new cherished memories and stories to tell. As your room, meals, drinks and all activities are included for your entire stay, your visit is sure to be carefree and memorable. Set back from Cozumel’s town of San Miguel in a picturesque seaside spot surrounded by lush tropical forest, the hotel keeps you away from the hustle. The resort, full of life and colors, is ideal for relaxing, snorkeling, diving, or simply kicking back and enjoying time with your family. Savor incredible cuisine in a variety of restaurants. You’ll also enjoy our special rooms, some with private plunge pools, suites with ocean views, our Fiesta Kids Club and a movie theater. Amazement and family fun abound, with activities for everyone. Every member of your family will have unforgettable days and nights.
Location
Cozumel, MexicoProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3148 reviews
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Feb 11, 2025A hidden gem
Excellent food and not crowded at all. Would highly recommend. Truly a hidden gem. The cab ride from the ferry was 200 pesos so be sure to bring some pesos with you. Keep in mind that they will attempt to sell you a timeshare upon entering, we did not agree to the presentation so cannot speak about how the experience of that presentation is.
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Feb 08, 2025Great service, good value, very good food, beautiful waterfront area and pools. Recommended for all ages. B+
Really nice resort, beautiful grounds, excellent service, many food options and quality is very good. The waterfront area is wonderful with great snorkeling and tons of fish, plenty of free day beds and three outdoor restaurants, buffet for breakfast and lunch, grille and cerviche place serving excellent shrimp tacos. We were upgraded to a Master Suite upon check in and had a nice ocean view. The new pool is beautiful and the pool by the water is heated! Huge plus. Value also a big plus. Restaurant outdoor seating is epic with major sunset views. Reservations were easy. Choices are Asian, Italian, Mexican. Not too crowded. And no major upsell annoyances. A couple negatives. 1) Musty smell in room 2) Major construction with loud banging all day till sunset. 3) Entertainment not very good. No live musicians. One night was kareoke. Ugh! 4) Building is a bit dated but it has charm and character. Overall a very good experience.
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Feb 04, 2025
Angel & Harry # BestBartenderso
We recently booked a stay at The Explorean ( having access to FA) restaurants and evening shows! We love the setting at The Explorean along with the morning wake up basket of yummy bread, juice & coffee! The water for showers was a bit cooler than we liked, despite requesting warmer water, but that didnt devalue our experience at all. Housekeeping was outside our room often enough to keep our rooms stocked with towels, and refreshments for our refrigerator as much as we desired. We were happy we joined in on the excursions offered while we were there. It has a nice beach along with great snorkeling. We looked forward to the nightly shows at Fiesta Americana where bartenders Angel & Harry knew what our drinks were and we never had to wait between refills. We had a great stay and look forward to returning!
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Feb 02, 2025
AWESOME TIME!!!
12th RETURN VISIT!! It was great to see our FA family again. We just love the staff, they take such wonderful care of us, and anything you ask for, they will try their best to accommodate you. The beach is back opened, and they have done a very nice job, putting in more beds, umbrella’s and foliage. The pier is also opened, which is great for divers etc…The new pool is beautiful. The rooms are large, and very clean. Housekeeping does a great job! We would like to mention some very, very special staff members, these are the best of the best! Jose, Glendy, Luis, and Edwin from La Cevicheria BEST fish and shrimp tacos! Henry and Jorge these bartenders are fantastic. Aaron waiter on the beach, great service. Javier and Edgar from Peninsula. Arturo buffet. Alejandra hostess at the buffet. Always so kind and helpful. Isabella and Fernanda hostesses for upstairs restaurants. Oswaldo at the Mexican restaurant. Randy at Rosato’s. Angelica and Brenda concierge service. Housekeeping was great, but I never seen them, so I didn’t get a name. I apologized if I’ve missed someone, as everyone is so accommodating. And a very special thank you to these managers, who always go above and beyond to make our stay WONDERFUL!!! Walter Cordova General Manager Jorge Perez F&B Manager Laura Quintero Manager We look forward to coming back in January 2026!!
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Feb 02, 2025
Wonderful Stay at the Fiesta Americana!
We just returned from our first stay at Fiesta Americana and are already planning our next trip. The new pool is gorgeous, the facilities are all really nice and well-decorated, and the food was good for an all-inclusive. We ate at most of the restaurants, and the Italian and Mexican were my favorites. What really sets the resort apart, though, is the level of service from all of the staff. Every single person we interacted with was professional and friendly, and while there were a few standouts, there were no staff that weren’t at least professional. I had a massage at the spa by Perla, and it was fantastic. Alejandra at the open air restaurant was amazing, too, remembering our names after just one day. Aaron provided us with beverages and food while we sunned ourselves. We snorkeled a few times right off the hotel sea wall- there’s a nice reef right out front and no need to go anywhere else. My husband went diving and was picked up right at the dock. We will definitely return in the near future.