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Hotel overview

Fiesta Americana Cozumel is the ideal place to strengthen your relationships and emotional connections. You and your loved ones will share unique and unforgettable moments throughout the resort, creating many new cherished memories and stories to tell. As your room, meals, drinks and all activities are included for your entire stay, your visit is sure to be carefree and memorable.  Set back from Cozumel’s town of San Miguel in a picturesque seaside spot surrounded by lush tropical forest, the hotel keeps you away from the hustle. The resort, full of life and colors, is ideal for relaxing, snorkeling, diving, or simply kicking back and enjoying time with your family. Savor incredible cuisine in a variety of restaurants. You’ll also enjoy our special rooms, some with private plunge pools, suites with ocean views, our Fiesta Kids Club and a movie theater. Amazement and family fun abound, with activities for everyone. Every member of your family will have unforgettable days and nights.

Location

Cozumel, Mexico
Cancun, Mexico (CUN) : 60 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 5 miles

Property information

Year Built: 1989
Last Renovation: 2014
Accessible rooms: 2
Floors: 7
Total rooms: 102

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of $4.09 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. 
Minimum night stay restrictions may apply. 
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3153 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Rudest security and management on the planet

    We live in Cozumel. We had our family come to visit us. They booked 4 rooms for 8 people. My wife was visiting my family while my dad, brother, and brother-in-law went fishing. She was sitting by them soaking her feet in the pool, not eating food or drinking anything from Fiesta. She was verbally accosted by a female security guard, then another guard. Then the manager on duty came out to continue yelling at my wife, creating a huge scene. My family had asked if it was ok to hang out with them, the staff told them at check-in as long as we didn't eat or drink. If you are coming into town with family staying elsewhere, don't even bother staying at Fiesta unless you want your family publicly humiliated and treated like criminals.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great get away!

    Great all-inclusive resort for snorkeling and diving. Had an amazing massage at the spa by Noemy. She did an excellent job. Very relaxing and low key. Staff are attentive and aim to please. Food is good. Facilities were clean. Great trip for my husband and me!

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Chill vibe

    This resort is a little gem. It has a chill vibe, great food and drinks, amazing snorkeling right across the street, great views of the sunset, and wonderful service overall. The Italian restaurant is exceptional. They mostly have top shelf liquors, just be sure to request them. The spa is lovely and I had a wonderful deep tissue massage. If you like snorkeling, this place is awesome.

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible Experience

    The worst experience ever after contacting management to try to resolve the issue was the worst since Marisol and Gabrielle were not reasonable people. My reservation for 2 people for 5 days was $1600, but I ended up paying $2800 for my stay, and that was with a wedding discount since we were attending my cousin's wedding.

    Mar 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Miguel the lobby bar guy

    Miguel, Miguel, Miguel! He is great. Serving up drinks, food, (finding lighters after yours goes swimming), suggestions of fun things to do, and more! You never have to leave your pool chair!😁 All of it done with a great smile and wonderful humor (and dancing😂)! Miguel, we will be back! Get the pool chair ready! ☀️🌴🍹

    Mar 03, 2025