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2946 reviews
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Mar 12, 2025Sun, Sand, Joel & Daniel
Joel and Daniel in recreation were so accommodating and had the best recommendations for our very first family vacation to Puerto Rico. We stayed at the margaritaville rio mar resort and they ensured our time on the beach was absolutely exceptional. 15/10 stars. We can’t wait to come back!
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Mar 12, 2025Not what I expected
Not what I expected, great spot (or so it seems). As soon as we landed they charged us another $600 in "resort fees". I get deposits, etc but this is just another 600 to use their facilities. Much of the staff isn't helpful if it isn't cleaning the room or getting you drunk or fed. No one knows about activities, the excursions they just hand you a QR code. Massage.... QR code. I want a vacay from my phone and to relax not deal with scheduling excursions via my phone. Our room has some mildew in the vent, there is not a kids play area bc it is closed (we are here for my daughter's spring break), the Margaritaville pool tastes of pee compared to other pools, construction going on where we hear saws and equipment going, casino is closed. They told of us areas being closed weeks before our stay which I mean what do you do when you're already stressed with work to reschedule. Oh and there is no transportation to and from the hotel to San Juan/airport to the hotel. So lame that we had to get a car or pay for their over priced transportation options (another QR code).
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Mar 12, 2025
Great Service by Joel
Very excellent service by Joel de recreaciones. He quickly noted we needed service and asked how we could be of help. He promptly got us beach chairs and an umbrella, and cleaned the chairs. I would highly recommend Joel to take care of your beach recreational needs!
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Mar 12, 2025
Beachfront experience
Joel out at the beachfront was very accommodating setting up chairs and an umbrella and bringing me a table. Made for a great stay and a 6 star feel. I highly recommend wynda rip mar. Posh and luxurious. Fantastic stay. I believe Joel was with recreation staff.
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Mar 12, 2025
Joel from the Beach!
While vacationing at the Wyndham Rio Mar, Joel from the beach was extremely helpful and friendly! Upon arriving at the beach, he immediately came to me and offered to set up a chair and umbrella. Even after setting everything up, he asked if there was anything else I needed.