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TripAdvisor traveler rating
967 reviews-
Rude staff and mold
Worst experience I’ve ever had booking a hotel. Staff is rude and you are an inconvenience to them. Hotel is dirty and smells strongly of mold. They laugh in your face if you ask for a refund due to the care of their building. Also every guest we passed was either complaining or look so drugged.
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Not worthy of rating
Unclean, dingy rooms. Broken exterior door to room that wouldn’t close. Strong odor in room. Don’t recommend
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Dark Lobby and fish bowl check out
I checked in at 4:45 with my two young teen girls. The lobby was dark, no lights on except the check in desk. It was creepy. The man working the counter took some time to get off his cell phone before asking for my drivers license to check us in. No hello, or welcome. He did not greet us or welcome us and it was not inviting at all. The check out process was just as cozy. A fish bowl was on the counter with a paper note asking you to leave your room card in the bowl. There were two employees out front smoking when we walked out, not sure if they were front desk? Do not expect customer service when staying here. The beds are decent, just not the human interaction.
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Don’t waist your money
Staff was not professional. Could not check in on time room was not ready. Air conditioner barely worked
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Do not stay here
Hotel disaster First room had a ladder and reeked of fresh paint Second couldn’t open the door due to security lock on Third worked for the in laws Our room had no ac put new one in and husband and maintenance cut skin husband had to help him. No one spoke English Our second shower curtain rod kept falling At 8pm the fire alarms went off right when kids were falling asleep