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Hotel overview

In the heart of Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin is your gateway to Central Florida’s greatest theme parks and attractions. The resort is located between Epcot® and Disney’s Hollywood Studios®, and nearby Disney’s Animal Kingdom® Theme Park and Magic Kingdom® Park. The three-hotel complex features 23 world-class restaurants and lounges, sophisticated guest rooms with Westin Heavenly Beds® and the luxurious Mandara Spa. Enjoy six pools, three health clubs, nearby golf and special Disney benefits, including complimentary transportation to Walt Disney World theme parks and attractions.

Location

Epcot Resort Area
Orlando, FL, USA - Orlando International Airport ( : 30 miles

Property information

Year Built: 1990
Last Renovation: 2017
Total available rooms and suites: 2619

Hotel details

Dining

Dining options are available for this property.

Amenities

Multiple amenities are available at this hotel.

Activities

This property offers numerous activities.

Hotel advisories

Advisory A mandatory Resort fee of $45 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum Self Parking fee of $38 (Plus Taxes) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum Valet parking overnight charges will be changing to a dynamic pricing platform where the charges can range from $46.00 - $56.00 + 6.5% tax per night. per room, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Long-staying guests will be charged for five (5) nights maximum for self-parking only, after which guests will be able to park their cars on a complimentary basis--i.e., a guest staying 10 nights with a car will only pay five nights, or $190.00 + 6.5% tax maximum, for self-parking at our resort. All parking fees subject to change without notice.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

The RSP (Resort Service Package) provides the following benefits to your customers:

•In-room wireless internet

•Complimentary Swan Paddleboat rentals.

•Live instructor lead fitness classes

•Nightly Movies and S’Mores on the Beach

?Value Add: • $30 discount off Mandara Spa Services (after individual or combined spend exceeding $230. (Excludes Hair & Nail services)

Resort Service Package inclusions are subject to change and substituted without affecting the value of the benefits.
Kids Stay Free Policy Maximum number of children per paid adult: 4Maximum child age: 17
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_3.5 1960 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Resort with Great Food

    Super fun resort. Great transportation to the parks, and it’s right next to the boardwalk which makes for a great place to walk around and view the fireworks. Plenty of amenities, had a great time at the pool. Plenty of events going on and looks beautiful at night. Service was really helpful and it’s a great place to explore.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love This Amazing Resort

    Wow where to start with this superb Hotel/resort located at Epcot in the Disney Complex. This hotel is perfect for those who want to stay at a luxury hotel within the Disney World environment. The Hotel boasts a few excellent Swimming Pools with plenty of sun loungers as well as fantastic entertainment. The Hotel contains a number of excellent restaurants, and we had breakfast/dinner at the majority. The food was always delicious, served at a perfect temperature and was a reasonable price. The hotel also contained a superb coffee shop and Disney Gift store. This hotel was perfect for those wanting to access all Disney sites as well as Disney Spring’s. It was possible to walk to Hollywood Studios and Epcot, with buses provided to all other locations. It was also possible to get an Uber at a relatively good price to the Universal Complex. The room itself was spacious, clean, and provided excellent views of Magic Kingdom in the distance. The lightening and firework shows, on display were excellent. We were very lucky to stay in this special hotel.

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great location to Epcot

    Very convenient location. Our room was very nice. Hotel is huge which makes for a very long walk to our room. Loved being able to walk to Epcot and The Boardwalk. Also, took boat over to Epcot which was a very nice perk. Fuel is a great spot for coffee in the Dolphin. Also, the fountain had delicious sundaes!

    Mar 18, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Swan was good but Dolphin room BAD/sewage

    I have stayed at the Dolphin quite a bit but this last stay was bad. Luckily it was only a one night addition to our trip (we were at the Swan for the week prior). The room appeared clean and everything orderly at the Dolphin but when I returned at night the bathroom smelled like sewage. It was late and I had already waited a long time to be able to check in for the room so I shut the door after getting ready for bed. Next morning the bathroom smell was bad. I also was woke up by truck beeping, loud glass recycling and trash can emptying at 5am. I didn’t expect a spectacular room or view when I booked a standard view but being able to sleep past 5am was expected. The sewage smell made me decide to skip my shower (it seemed like a plumbing issue). I have another longer stay in summer but I’m considering canceling it because a longer stay would have been bad. I think I will. I have been a loyal Swan and Dolphin guest but now I’m worried.

    Mar 16, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Trash experience. Go elsewhere.

    Absolute scam. I spoke with someone over the phone who told me if I cancelled they would get me a refund. When I called back after Thanksgiving, I was told they couldn't refund me. I disputed with my credit card and lost. So now I am stuck with a $600 bill for a vacation I never took because THEY TOLD ME I COULD CANCEL. Don't waste your time or your money, better hotels in better spots. Trash.

    Mar 14, 2025