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Very nice
Loved the front staff, absolutely amazing team. I even forgot my iPad in the room and they kept it for me. The room service lunch items can use some work but the breaks fast was at least decent. The decor was beautiful. It was really cold outside and the doorman in the front eventually stopped opening and closing doors for the guess which was unfortunate but understandable given the cold. So instead he would just watch you walk in and out the hotel instead of assisting with the heavy doors.
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Convenient Location with its Pluses and Minuses
I stayed in Minneapolis for business with my company's office nearby and connected easily with the skyway network. Given the freezing temperatures, I decided to stay here to avoid having to walk outside to/from my normal hotel. The hotel has a sleek lobby with a nice lounge/bar area, and another nice lounge/bar area on the 27th floor. I had requested suite awards for my stay as I had them expiring before the end of the year. A few days before, I got an email saying my request was granted and was going to be given a corner room. But after I checked in and got up to my floor, I got a regular room and not a corner room, which was odd given that there are only 10 rooms per floor typically, and 4 of them are corner rooms. I was exhausted after a long day and didn't bother asking the front desk what was up. The room was small but still comfy. The bed was on the softer side while the foam pillows were nice and firm. The black out shades are terrific - blocks out all light from the outside. Noise from the outside was pretty minimal too. Room temperature was a consistent temperature by keeping it on Low Fan, although when I first walked into the room it was a hot 80 degrees. The water temps in the bathroom were a mystery and frustrating. The faucet was either warm to hot or mild to cold. No in between. The shower would get colder within a few minutes and I felt I had to turn the knob a few times during my shower to get the temp back to what I wanted. I'd be open to staying at this W again when in town, but if I come when its warmer, I'd probably go back to my usual place.
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Horrible experience
The flush of the commode was not working. We've asked someone to fix this problem. They've told us that they would send their engineer, but they didn't. We've asked for blankets, but they didn't send any. There is NO toilet shower near the commode to wash private parts after peeing and pooping.
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Room with a mildew
Nice rooms, old building with some remaining charm, horrible mildew or mold problem not sure if it’s on every floor.I suspect the sealed windows are leaking and a lack of air circulation. Lukewarm water for shower was very refreshing. 4/10 for cleanliness Don’t stay here if you have mold allergies.
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Disappointing W Foshay
Our first visit to the W Foshay was very disappointing. Valet service was poor, he didn’t help us with luggage and didn’t speak to us. Greeting was “cold” at the desk. Coffee and lotion were not stocked in the room, called front desk and housekeeping and it was never delivered. I booked two rooms for our family and with what I spent I guess I assumed we would be treated like we were welcomed guests.