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Hotel overview

This unique resort is located only 25 minutes from Cancun International Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmen. Luxuriate in exceptional service and create unforgettable memories at an elegant Mexican hacienda-style adults-only property, which offers a half-mile-long spectacular white sand beach and upscale accommodations. Appreciate two daytime restaurants including 1 buffet with à la carte breakfast option and 1 à la carte beach restaurant for breakfast and lunch. In the evening, enjoy unlimited dining in seven à la carte restaurants with no reservations. There are 11 bars, 3 swimming pools, including a main pool voted one of the 10 most breathtaking pools in Riviera Maya and featuring two swim-up bars. There is a "lazy river" style swim-up pool, daily activities, nightly entertainment, complimentary WiFi, and much more.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 22 miles

Property information

Year Built: 2007
1 bedroom suite: 15
Junior suite: 524
Total rooms: 539

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Current Renovations: Description: Important Notes:
*This hotel is an adults only property and does not allow anyone under the age of 18 years.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. 


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 19065 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Super Vacation Spot

    We had a fantastic time! This was the best experience ever! Everything was great from check in to check out! We loved the coffee shop, the beach and the swimming pool. The Chef’s Table was a wonderful experience!! We loved all the hard working people around the resort!! They were all friendly and helpful!! We felt safe all over the resort! The atmosphere was super!!

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Never wanted to leave!

    I never wanted to leave!! Entertainment every night, the staff was so friendly and helpful, amazing food and drink. The rooms were huge and so accommodating, so even at night, it was soo peaceful! I also loved all of the wild life on the grounds!

    Jan 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic

    I had a fantastic time. The suites were spacious and everyone on the hotel staff was helpful, talkative, and polite. Dora was especially helpful. She taught me some words in Spanish and was the best ending to my time at Valentín! My only complaint is the lack of spicy food. They cater to American and European taste.

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very happy!!!

    Valentin Imperial Riviera Maya is the best place to stay. Beautiful beaches. pools with lots to do and a variety of excellent food. The staff is very friendly and accommodating, always able to assist and keep you happy. It was the best way to start 2025. This was our third time to stay and we will be back.

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    So much fun

    Everyone was so friendly! I really enjoyed how spread out the resort was. There were never lines to wait in and so much to do. I loved how the staff was so attentive to us and our time there. I will definitely be back!

    Jan 13, 2025