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Hotel overview
Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Savor your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more. Plus guests enjoy exclusive theme park benefits.
EXCLUSIVE THEME PARK BENEFITS:
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme
park admission required).
- FREE SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at selectattractions at each park. Additional restrictions may apply.
Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.
Hotel & Universal Orlando Resort™ Legal: Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
Universal Orlando Resort On-SiteProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
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Great Hotel for Universal Orlando
This is a great mid-range hotel for a visit to Universal Orlando. I stayed there with my family and for the price we paid I couldn't fault it. There are lots of high-end hotels in the vicinity but if like us you intend to be in the parks each day there is no need to pay the extra. The early park admission is a great benefit and we had no issues completing all the rides in 2 days without the need for an express pass. The hotel also provides a free shuttles to and from city walk and we never had to wait long to get one. Check-in was smooth and house keeping very good also. The hotel is a little tired and could do with a some renovations in some ares but this would not stop us from booking again in the future. An area for improvement is the the Diner. The food choices were limited and the same each day and as expected prices over-inflated but if you are able to visit a local supermarket this is not an issue or you can use a delivery service to have your groceries delivered. The family rooms are adequate for a trip to the parks. Overall good value for the price.
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Great location to walk to Volcano bay and Universal, but like a holiday camp
There's no better location for Universal with an easy walk into Volcano Bay and a 20min walk (or bus/boat) to City Walk. We stayed in Beachside Tower level 10, and it was quite and had a good view of the volcano and water park. I would encourage choosing the tower if you can as it's a bit quieter and feels more modern . The rest of the hotel, and lower level blocks were very much like a holiday camp with corridors of rubbish, and incredibly noisy. The dining area reminded me of a school canteen and was chaos. The ice cream shop Shakes was very nice however and I'd recommend. Not sure I would return but it served it's purpose so I can't complain too much
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Bed Bugs Galore
Do not stay at Cabana Bay Resort, Orlando. Our room was infested by bed bugs, my wife and myself received over 25 bites each, spoke with duty manager who was not interested in moving hotel for us even though they’re part of the Lowes group, avoid this hotel at all cost.
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Personal favorite
Ever since this hotel opened we came here almost once a year. Out of all the hotels “on site” this one is the best. I see a lot of people are complaining about the check in experience and as much as i understand that waiting is annoying, especially after a long travel, we were prepared for a wait as the front desk was very busy at our arrival time. Our check in was fantastic. We requested a specific location and the front desk staff went above and beyond (even making a phone call) to get us the room we wanted (we would be fine with any room but we really appreciate the effort). We do collect our room keys and compete who gets the better one (tie this time Minion vs ET) and the lady who checked us in enthusiastically participated in our competition. The rooms are cleaned every other day which o think is great for lesser workload and environmental side as well. We needed more coffee and had no problem getting it from a passing staff member. There is only one negative thing we experienced (and again is a personal preference thing) and thats the Starbucks closing hours (they close at 8pm). Not sure why so early, but then again maybe we are amongst the few who drink coffee in the evening. The diner on the other hand closes at 11pm so thats perfect for after park dinner/snacks. Gym is one of my personal favorites. One of the best gyms I had in the hotels.
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Terrible start at check-in itself
For a hotel in one of the biggest tourist destinations of the world, one would assume this hotel would be more prepared to handle guests at check in especially since most are families with children. But here we are waiting in line for more than an hour just to check in at 10.30 pm