Wish you were here?
Hotel overview
Location
Cap CanaProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3673 reviews-
Wonderful all-inclusive resort with great entertainment!
I had a fantastic stay! The staff was exceptional, from the bartenders like Samuel and Roberto to the entertainment staff like Nicol and Charly. I hope to return someday!
-
The basics with bad service
You will not get the quality you are hoping for here. The food is not great, the hotel is far from everything, and the wait times for anything you need or want is laughable. Bring tons of usd 1$ bills because they want them as tips but have no change. If you don’t book a swim up, you lose all pools at 6pm. The upgrade package is not worth it. Don’t get suckered at checkin. The spa is terrible. Go somewhere else for the money you’re spending.
-
Definitely worth it
The best part of this trip hands down was my butler who went above and beyond to make it a perfect vacation his name was Pedro he provided the best service and overall would definitely be one of the reason I visit again soon
-
Don’t waste your money
Food is terrible. The butler service is a joke! And you will be bored out of your mind! This place is literally a ghost town
-
This was our anniversary trip and first time at TRS CAP CANA. The weather was up and down which is fine but I don’t fee
This was our anniversary vacation and first time at TRS CAP CANA. The weather was up and down which is fine but I don’t feel the staff was fully prepared. Perhaps short staffed.