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Hotel overview

Situated just steps from Carnegie Hall and a minute from Central Park, Thompson Central Park New York combines music, art, and hospitality. Recently renovated in late 2021, the property enhances the customer experience with 587 luxurious guestrooms designed by Stonehill Taylor, blending mid-century modern elegance with artistic city elements. In 2022, the hotel introduced Upper Stories, a "Hotel within a Hotel" featuring 174 exclusive rooms with stunning Central Park views and access to the Upper Stories Lounge, which offers seasonal fare and a collaborative workspace. The hotel boasts modern technologies improving convenience for all guests. Guests can also enjoy the signature restaurant, Parkers, which merges NYC's music legacy with live entertainment, alongside culinary gems like Burger Joint and Indian Accent. The hotel offers five flexible meeting spaces totaling over 5,000 square feet, making it suitable for both celebrations and corporate events. Thompson Central Park maintains rigorous sanitary protocols, details of which can be found on specific policy pages. A Destination Fee is applied to reservations, the inclusions of which require verification on the rate details section of the website. Enjoy nearby attractions such as shopping on Fifth Avenue or visiting iconic landmarks, ensuring an engaging and memorable stay. For more information, visit thompsoncentralpark.com or follow @thompsoncentralpark on Instagram.

Property information

Year Built: 1981
Last Renovation: 2023
Accessible rooms: 17
Air conditioned guest rooms: 587
All rooms non-smoking: 587
Available rooms: 587
Available suites: 4
Double bedrooms: 110
Double double bedrooms: 105
Executive floor: 1
Floors: 33
King bedrooms: 478
Nonsmoking rooms: 587
Rooms with internet access: 1
Single-bedded accommodations: 620
Suites: 160
Total available rooms and suites: 587
Total rooms: 587
Total rooms and suites: 587

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: US $40.00 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory A minimum mandatory hotel-imposed Destination Fee of $40 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 17 yrs and under when sharing room with parents
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Dogs up to 25 lbs or multiple dogs totaling under 50 lbs are welcomed. Fee is $75 per stay. $250 damage fee may apply. Pets must be attended at all times.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 862 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best staff and experience!!

    I just came back from an overnight “staycation” in NYC with my husband and two young sons. We picked the Thompson because we are Hyatt members and the location was great by Central Park, museums, etc. I haven’t stayed in an NYC hotel in years. I was so so pleasantly surprised and the Thompson exceeded my expectations! The staff was so kind, positive, happy, and made us feel so welcome! From the bellman to the room service delivery man, front desk, and car valet. I’ve lived in NYC for 15 years and travelled extensively and this is the friendliest staff I’ve ever encountered. The room was lovely, beds super comfortable, and quiet for such a busy part of the city! I never write reviews but I had such an amazing experience I had to give praise where it’s due. Thanks Thompson hotel and Hyatt!

    Feb 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    WONDERFUL experience in NYC

    I cannot say enough great things about ALL the staff at the Thompson Central Park West. From the front desk, concierge, housekeeping, bellhop, restaurant staff and concierge - everyone wanted to help and really showcase all that NYC has to offer. Room was ready early, it was made extra special for a birthday celebration, comfortable bed, awesome pillows, daily housekeeping with replenished water - we simply loved it and cannot wait to come back and see more of NYC. Location is ideal, walk to park, restaurants, shopping, subway. Simply perfect. Thank you!

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible check in experience

    The treatment I received as a lifetime globalist was truly shocking. I was denied access to their lounge and the front desk director, Adedayo Adeniyi, refused to come out to the front desk to explain. Very rude. Will never come back to this hotel ever again.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Inadequate for the price

    A decent sized room, and decent food. Not worth the price at all. Would expect better quality service from the staff at an institution half the size and half the price. Also took a holding deposit for the room which they're yet to pay back - staff really are lacklustre.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome experience!

    I was in NY for bussiness, a short 15 minute walk from my office which was great! The hotel is great, and the staff are very friendly and helpful! I had a great meal at the Partners restaurent which also had live singer. I also had a few in room dining evenings, the grilled cheese sandwich and soup was delicious! Overall I had a great experience and stay!

    Feb 09, 2025