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2097 reviews-
Never booking this hotel again
ONLY GO HERE IF YOU GOT MONEY TO WASTE. My family and I went there for one night, and the only good thing I have to say about it was the bathroom was big for a hotel, everything else was ridiculous. The night security had an attitude just because we were in the lobby. In the morning my mother got a medium/ small portion of biscuits and gravy for $20 and I ended up getting an average sized snickers that I couldn’t use cash to buy FOR $5 (picture of the snickers but didn’t get one of the $20 breakfast)
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Good place for our conference
The beds are extremely comfortable. Most of the staff is helpful and go the extra mile to help or support guests. The late afternoon night front desk staff needs a bit more training, but they try. Courtesy R. And the girl doing the night valet were amazing and super helpful. The night weekday bartender has the best food recommendations.
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Dawn, the best bartender
Dawn, our bartender was so attentive and a joy to be around at the bar. The BEST customer service and she made our time at the Westin the best! I would come back anytime as long as Ms. Dawn is there! We could’ve chosen to go out but we chose to come to the bar each night which is a testament to her customer service.
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Best experience
We stopped into the bar tonight for a drink after dinner and had the pleasure of being waited on b Dawn and Navaeh. The two of them were the most friendly and efficient servers that I have seen in a very long while. These two definitely made our evening.
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St. Louis Westin experience
I had a fantastic time at the Westin on St. Louis. The rooms were nice and also the restaurant and bar on the first floor. Dawn and Neavaeh were wonderful bar tender's telling me great spots to travel to and check out while I enjoyed my stay! Will definitely be back!