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819 reviews
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Dec 23, 2024I love this place!
The Westin Hotel is one of THEE BEST of hotels under Bonvoy!!! This hotel is special to me because it was where I would reside to provide adequate healthcare for my Dad who passed away before the 2025 Holiday Season, and it was where he found comfort spending time with me prior to his transition. Several of my friends, family members, and travel industry colleagues (government and airlines) have had the genuine pleasure of residing here at the Westin Southfield, and it is our consensus that our stay here is by far in large the place to return to for ALL four seasons! The energy at the Westin Hotel is festive, and Joy in the restaurant serves with grace and a smile. The fountain display in front of the hotel is soothing to the heart and soul after a long tiresome day of work or play. The pool is clean and fun! The front desk staff is par excellent, and the leadership of their General Manager, Lance Misner keeps the wheels greased as the speed and efficiency of this locomotive of a hotel chain continues to excel on the highest levels! The Customer Service at the Westin Hotel is exceptional! I’m a very particular person, and a world traveler that has been to all seven continents, and I (along with countless others) can attest to their excellent performance as a genuinely pleased guest! Sent from Yahoo Mail for iPhone
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Nov 18, 2024Expected more from a Westin
Decent hotel, couple of disappointments though. The resturant was very quiet at 6pm on a saturday which was awesome, we were one of only 4 tables in there but we waited for 30 minutes and only had water dropped off with staff consistently walking by us. Didn’t even actually talk to a waiter. The room seemed very old and definitely hadn’t been remolded recently. The nice thing was the big screen tv though. Wi-fi was also for $8 a day if you weren’t a Marriot Bonvoy member which I find crazy. Not sure if that’s a new Marriot rule but something that would deter me in the future. Additionally, the pool facility was small. Additionally, the hot tub was broken which was a disappointment for us as we weren’t told about it before hand and found out when we got down there. For the price we paid for the one night, definitely didn’t feel worth it. I expect more from a Westin property to be honest.
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Sep 13, 2024
Great experience
I had great stay in Westin Detroit Southfield for one night. Reception was great and employees were super nice. Spacious rooms with good amenities. I also liked how well the rooms were sounds proof and guaranteed a good night sleep. Got small token of appreciation as leveled up in Marriott program which I truly appreciate it. Would definitely stay there again if I’m in the area!
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Jul 08, 2024
Great Location for exploring Detroit 💙...you can't beat the good value, location, and the lovely staff! Wonderful spot
Wonderful Location!!! Nice hotel, good restaraunt, and a friendly staff. Comfy beds, nice service, helpful front desk, and lovely lobby. We always feel "at Home " at this Westin property. We visit often and are looking forward to our next stay!
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Jul 08, 2024
Great Location for exploring Detroit 💙
Great Location! Nice rooms, friendly staff, and a nice restaurant. Very comfy beds, good service, good prices, and so conveniently located to Detroit and all it has to offer! We feel very much "at Home" every time that we visit this Westin property!