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Excellent experience.
Shanti at the front desk checked me in on March 6 at approximately 9pm. She was very pleasant, professional, and welcoming. She provided information about the hotel, it's restaurant, gym facility, and room service hours. She also gave me printed information for accessing hotel services.
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Very welcoming and great service!
I arrived at the hotel later in the evening for a 2 day business trip and received fantastic service from Shanti at the front desk. I travel a lot for business and truly appreciate someone who smiles and is truly welcoming when I arrive at the hotel. Thank you!
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Good location and service
Hotel was great for my work event. Can’t beat the location and access to convention center. Anelisa and Nathan were extremely helpful and accommodating. They helped answer all my questions. Would recommend staying here for anyone visiting downtown Indianapolis whether for work or vacation.
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Sunny Demeanor Solid Dishes and Coffee
The staff here couldn’t be better. Joseph and the rest of the team were very accommodating and with great energy to jump start your day. The menu isn’t too big - who wants decision fatigue first thing? Solid tasty breakfast standards. Great espresso coffee drinks from the adjacent cafe. The staff were also a wealth of local knowledge about Indianapolis sharing other great tips of things to do.
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The restaurant was amazing!
I don’t really write reviews very often, but I definitely feel like I need to give a special shout out to one of the managers who helped us! I believe her name was Lori she was amazing. Her customer service was on point me and my girlfriend were celebrating a night out, and we did run into a small issue with our order nothing even worth riding home about. But the attentiveness and focus and hospitality that Lori presented us during our special night was worth us giving her a shout out. I definitely recommend this hotel but the food is even better in the restaurant! Absolutely one of the best experiences we’ve ever had eating out thank you Lori we will be back!