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Hotel overview
Location
Grand Cayman - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this package for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee Inclusions:
•High Speed Internet Access in guest rooms and public spaces (3mb for up to 3 devices per room)
•In Room mini-refrigerators
•Complimentary self-parking
•Beach chairs and umbrellas
•Plush beach-size towels
•Pool and Beach Ambassadors
•Use of sauna, hot tub and steam room, based on availability at Hibiscus Spa
• Concierge run program, beach yoga
•Imagination Playground including blocks, board games, beach and lawn games, giant chess/checkers chess/checkers
•Complimentary weekly activities
•Variety of live music
• Beach volleyball
*Additional fees may apply
Ratings & reviews
TripAdvisor traveler rating
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Wonderful stay - worth coming back!
Wonderful stay. Great beach, excellent service. The grounds were beautiful. We stayed at the Ritz before but might come back to the Westin given the value. It was our anniversary, and Poppy Holt, the Westin Experience Specialist, made it very special by providing a Welcome platter to our room. We greatly appreciated this special touch.
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Good not great.
While the hotel and rooms were clean. The Resort was not worth the money. Having stayed at the Ritz and the Kimpton Seafire on more than one occasion each, those are the choices for my return trip. OK, I'll give one example from a service point of view. While I understand that the pool towel hut opens at 7am, should I be refused towels at 6:50 when the towel person is standing there folding towels in front of me? (and there is no one else around). In response to my inquiry at just quickly getting some towels to set up my 3 beach chairs by myself (which would have saved her from having to do it) She scolded me ("Can't you read the sign") for asking before 7 and told me that there was a limit of 4 towels per room (when the set up requires 6). I truly believe the resort is understaffed and could do better. I won't bore you with more examples.
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Westin Grand Cayman is great
I have been here a few times. Honestly, its get better each time. From the help we get from the front desk, Rafael Gonzales was fantastic, helpful and very welcoming, to the lobby bar with Mauricio who is a wonderful young man, to the manager, Miss Tiffany, who always willing to help. . They are all wanting to help and customer service is a lost art. This is absolutely our favorite Westin/Marriott and we visit many.
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Exceptional Sunday Brunch Meal and Service
We were fortunate to win two tickets for Sunday Brunch as a result of the Westin's kind sponsorship of the Veterans Association. We had an exceptional meal today on the terrace of the peaceful Ferdinands restaurant overlooking Seven Mile Beach. The Brunch food choice is exceptional from international breakfast options, to sushi, to cheese and charcuterie, to local fish dishes, to multiple meat option off the restaurant's BBQ, all accompanied with prosecco and a Chilean chardonnay. The service was exceptional and particularly from Harry and Jeff who ensured we had a great time. Both Helen and I are military veterans who have served around the world and continue to support the Regiment in the Cayman Islands. We are grateful for the Westin for your support for local veterans and a personal thank you to your team for an exceptional meal today - we are fortunate to have such a fab hotel on our doorstep ... rooms, amenities, gym, spa, cocktail bar... Thank you. R
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Fantastic Stay at The Westin Grand Cayman!!!
I had the most incredible birthday at The Westin Hotel in Grand Cayman. The hotel itself was impeccable, with excellent customer service, amazing food, and a perfect location. The water was so clear and clean, and I loved the floating rings where you could relax with drinks all day. One of the highlights was swimming with the stingrays tour– it was absolutely fantastic! I couldn’t have asked for a better getaway. Highly recommend for anyone looking for a luxurious and relaxing experience.