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Hotel overview
Location
Honolulu{{title}}
Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
836 reviews
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Feb 12, 2025Not a Ritz experience
At check-in, our room smelled of smoke. This is a non-smoking hotel, and housekeeping should have picked it up. Also, the dryer was broken and had to be replaced. Service is very slow and there are not enough chairs by the pool. There is no shade in the afternoon unless you pay $500 for a daily cabana. No upgrades or breakfast for titanium members. Did not feel like a Ritz experience and was very expensive
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Jan 31, 2025Exceptional in every way
We were blown away by the service and accommodations at the Ritz-Carlton Residences, Waikiki. In a bustling city, this was truly a peaceful oasis. The warm hospitality began even before we arrived, with Jordan providing terrific suggestions for activities and restaurants. From the moment we arrived, we felt right at home. Our room was modern and the overall room layout was very comfortable. The sunset view from the balcony is spectacular. And the location is perfect - easy access to everything and yet set apart from everything too. We loved the pool and went swimming every night after dinner, it was never “a scene” / too crowded. The spa was top notch and even sent me home with a wonderful bag of spa goodies. I can’t wait to return!
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Jan 24, 2025
Great modern hotel in downtown Honolulu
Very modern and luxurious hotel in downtown Honolulu. We book booked a one bedroom corner suite. This was nice room as it had many more windows with lots of light. We liked the hardwood floors and the full kitchen. The washer and dryer also was a nice feature. The air conditioner worked great. We also enjoyed the sunset ocean views. Just know that you are in the heart of a busy city with all the city sounds. Only a five minute walk to the beach. Also we enjoyed the Tommy Bahama restaurant which is very close to the hotel. Also, please enjoy a nice walk along the Ala Moana canal which is behind the hotel. We walked to Diamond Head. Long walk but very doable.
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Jan 23, 2025
Deluxe Property
Super deluxe hotel catering to every need.Only complaint is a klunky not user friendly elevator system.Other than that great rooms,beds and facilities. Food in house was great and the staff was wonderful . Laundry facilities in all rooms.
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Jan 23, 2025
Your home away from home in Waikiki!
We had never visited Oahu, and always heard that Waikiki was a bit “crazy”. Nevertheless, we wanted to celebrate our wedding anniversary in a warm climate (although San Diego is not too bad!) - and booked a week at the Ritz-Carlton in Waikiki. It’s not on the beach, which is fine for us - we live five minutes from the beach in San Diego - but its location is at the edge of the “hot” downtown area of Waikiki. There isn’t one restaurant that is more than a ten minutes walk from the hotel. The hotel itself is more than first class. The welcome (in our case from Sakura) in reception was extremely warm and professional. Our room - ocean view, balcony, and very roomy - was perfect and super clean. The pools (adult only or family) - are terrific, and the view at sunset from the infinity adult pool is spectacular. The staff in all areas are wonderful - Lorna, Jordan and Luis in the concierge department just want to do anything to make your stay rememberable. The valet parking staff - David, Richard, Matt and so many others, just want to help you make your day exceptional. This is no question a “home away from home”, and we cannot wait to return.