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Hotel overview
Location
Paradise Island - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
2828 reviews-
Wonderful stay at The Atlantis, Paradise Island, Bahamas
Our room at The Atlantis, Reef Hotel had an excellent view of the beach and pool area. The staff was pleasant and courteous, our room was very clean, and the beds were superbly comfortable. The Atlantis campus was easy to navigate and a very family friendly destination.
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Wonderful stay for a family celebration !
We went to Atlantis for a family celebration and we were thrilled with everything! The rooms were spacious, clean and beautiful. We found the beds very comfortable and the view from our balcony was perfect for the times we had tea/coffee in the morning or a drink in the evening. The pools were all beautiful places to spend time with our grandchildren and the water slides and Aquadventure areas were great fun for all the kids ! The grounds were beautiful and always clean. The staff were ALWAYS friendly and they made our stay very enjoyable. They responded promptly and efficiently to any of our questions or requests. The food was expensive , so we took food with us and ate breakfast and lunch in our rooms to keep the cost down. The efficiency rooms ( The Reef) had everything we needed to prepare those meals.
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Bahamas Experience
This was a beautiful experience. The hotel and grounds were exquisite. The food was extremely pricey with not many options for quality food and for that reason I wouldn't return. It was a bucket list check mark and I don't regret a single moment of our trip.
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Beautiful location and people, very outdated resort
The rooms and facilities were pretty icky and outdated (frayed carpet, nicks on everything, plumbing fixtures not fully attached to walls). We were expecting high prices once we got there but it just felt bad for what you got- prepackaged pool food and very meh room service. Absurdly expensive dinners. Also the resort just felt very crowded. The staff was very friendly and beach and ocean were beautiful. Made us want to come back to the Bahamas but never back to this resort.
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Nice stay
Beautiful place. This is our second visit to the Reef. It’s lovely, it’s tranquil and we had a lovely week. Few issues with the room, dishwasher didn’t work at all (handy if you’re self catering), the toilet stopped flushing, although it was fixed the next day. Other than that, it was fab. One thing worth mentioning, some of the staff are damn right miserable, like they resent your presence. It makes you feel on edge. The resort is otherwise wonderful. The housekeeper on floor 15 was excellent, nothing too much trouble.