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Hotel overview
Location
Paradise Island - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
2894 reviews
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Mar 31, 2025Terrific Experience at Atlantis during Spring Break
We were at Atlantis during one of the busiest weeks of the year. I was very surprised with how well Atlantis handled the crowds throughout the entire week. Overall the staff was very attentive, from check-in, to housekeeping, service issues with the room, pool/beach service, dining staff.... all of them did a terrific job. The high-end dining was outstanding (Fish, Paranza, Seafire). Property grounds, lobbies, beach and pools all kept in great shape. Only issue we had were long lines on some of the slides at the waterpark, but you had options like the lazy river with no lines. I would absolutely return.
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Mar 31, 2025
Good family vacation, lots to do
We stayed at the Reef at Atlantis. I would highly recommend this. The staff was very friendly the whole week and the hotel property and our room was very clean. Service around the pool and elsewhere was excellent. Highly recommend this place. The Reef was great for us because it was less "busy" and more relaxed than other towers/pools, but it was a long walk to those other pools. There is a shuttle service between hotels if need be, but we did choose to walk. :)
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Mar 30, 2025Fun & relaxing
Went to Atlantis w/ husband and 15yo son. We really enjoyed the wildlife- predator tank, Lost City, rays, sea turtles..... We snorkeled with our own equipment right off the beach and saw 3 sea turtles, a giant crab, lots of fish, and several types of coral. We enjoyed just walking aorund everyday and seeing what the animals were up to. We stayed at the Reef and the room was clean and very well appointed. We really appreciated the kitchenette which had way more than I expected!! My husband and I also enjoyed the gym, which was very well kept had lots of types of equipment. We also took a yoga class and the instructor was great.
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Mar 28, 2025Nice facilities but generally not a wholly positive experience
The Reef is a nice property at Atlantis and generally clean, appealing, and located well vis-a-vis the ocean. It requires a bit of walking to reach other activities, the water park, and the restaurants. We had a negative experience trying to get access to pools and so forth on our first day with the towel hut / guest services kiosk not wanting to print bands and telling us the pools were closing earlier than they were, in fact, which meant we were unable to use services the first day and having activities in the morning thus required extra back and forth to go back to get wrist bands the following day. Being unable to use the services upon arrival and check in was enough of a negative that we are not sure we will return despite the quality of the Reef and the facilities in general. (Consider how much you pay per day, then, that you won't use it the first day if you arrive in the afternoon....)
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Mar 27, 2025Worst vacation ever
My room wasn't ready even though I had confirmation for early checkin. Some dishware still had food on it. Coffee maker was dirty and not working. Everything was way overpriced. Staff was in general rude and their work ethic was mediocre or non existent. Your mandatory gratuity charge is unacceptable. Not at any point did you ever earn it. The atlantis and the bahamas is a waste of space. I changed my flight and left 2 days earlier because it was so bad. I am never returning to the atlantis or the bahamas!