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Hotel overview
Location
Paradise Island - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
2852 reviews-
Bucket list trip exceeded our expectations!
Between the friendliness and helpfulness of the staff to the pristine facilities, this bucket list trip to Atlantis exceeded our expectations. The Reef beach was phenomenal and the Aquaventure facilities were amazing. We are already recommending this to friends and family and we’ve only been home a day and a half.
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Pleasant and pricey
The other reviews about prices are not kidding. We got room service and there was a $22 service charge on top of $15 tax and a $4 delivery fee and a 15% gratuity added! This hotel is very pleasant and seemed clean and well staffed. It’s nice to be away from the more crowded areas with all the kids and activities. I would also agree that there are plenty of other places in the Caribbean to go that are more worth the cost. But after being at the Harborside Atlantis “resort” it was heaven.
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Paradise at The Reef Atlantis
What a wonderful trip and unforgettable experience at the Reef and Atlantis resort. So many things to do and so many amazing restaurants to try. The staff are so helpful and everything was perfect! Highly recommend to come with your family or even on a solo trip. I also felt extremely safe on this property. Loved the shuttles that took you around the property! Will definitely be back. Paradise!
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Loud Construction Noise
Very loud construction/engine noise starting at 8:00 pm - I alerted the front desk that loud noise such as this was unacceptable at this time of night, especially for those that have an early tour planned the next morning and my complaint fell on deaf ears. Do not stay here!
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Atlantis: Where Dreams Go to Die
What once was a bucket-list destination is now nothing more than a mirage of its former self. Atlantis promises paradise but delivers overpriced disappointment at every turn. If you’re considering a trip, let me save you the regret—don’t bother. First, prepare to empty your wallet. Drinks are $20 a pop, and a basic meal for two at Shake Shack will run you $100. Yes, Shake Shack. The prices are outrageous, but the value? Nonexistent. The customer service is laughable—calls to the spa go unanswered, the bellhop won’t lift a finger, and food options are dismal. Staying at The Reef? You’ve got one breakfast restaurant that shuts down at 11 AM. After that, your only option is Starbucks. That’s right—Starbucks. At a luxury resort. And don’t think you’re just paying for the room—Atlantis gets you everywhere. They even charge a fee to cross the bridge to “Paradise” Island. That’s right, you’re paying just to arrive. Once you’re there, expect long waits, broken promises, and nothing but regret. If that’s not enough, consider the logistics. Atlantis is 40 minutes from the airport, and with Nassau’s traffic and winding roads, the trip feels like an eternity. Compare that to Baha Mar, just 15 minutes away. Trust me, the extra time and frustration make a difference, especially when you realize Baha Mar offers a far better experience. It’s closer to downtown, the Fish Fry, and boasts a wide range of food options and impeccable service—everything Atlantis used to stand for but no longer delivers. Atlantis is a shell of what it once was, riding on its name while robbing guests blind. Save yourself the disappointment and choose Baha Mar instead. You’ll thank me later.