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Hotel overview
Location
Las Vegas - StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. If you don’t provide a credit/debit card, a cash deposit is required upon check-in for incidentals.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Room taxes are included in vacation price.
Resort Fee- A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed fee inclusions:
• Access for two to the fitness facility within the Canyon Ranch Spa + Fitness
• In-suite internet access (Wi-Fi or Ethernet)
• Boarding pass printing
• Unlimited local and toll-free calls
• Access to thousands of top newspapers and magazines using PressReader app while connected as guest to Venetian or Palazzo Wi-Fi.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions upon guest check-in.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 05Feb15 - 31Dec50
- No Show Penalty: 1 Night Applies: Sunday - Saturday 05Feb15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
21016 reviews
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Apr 22, 2025Great resort
Best, cleanest place in Vegas. Great shoppes, food, near everything. Friendly staff that helps with all things you will need during your stay. Great elevator banks that aren’t too packed. If you don’t stay at this place, you’re doing Vegas wrong.
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Apr 21, 2025
Heaven on EARTH
The best! Suites, Location, and STAFF. always remembered, and best service from Gracia and Jesus i will never stay anywhere else. You can be in the Palazzo and never need to leave the Hotel. Lots of things to do. Best food, Casinos, and the best Suites ANYWHERE.
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Apr 17, 2025Terrible customer service and inaccurate billing
Update: if you need guest relations for complaints etc make sure you email, Valerie was wonderful and even helped me contact billing manager even though that wasn't her area. If you are not getting anywhere with the billing department ask for Jade, the manager. She was understanding and while I still feel upset About everything and did not enjoy my stay, even a little compensation and understanding goes somewhere. Original post: The room was pretty and view was nice however the customer service at all 3 help desks were atrocious. I don't know the point of a concierge desk anymore since they don't get anything for you anymore. I had to ask several times for maintenance and chase down the needs in the hotel. The maintenance guys just came right into the room, would knock once and then walk right in without permission. Watch your bills and make sure you get receipts for everything even cash payments! Because we had someone else's cafe charge on our bill and went to the desk to get it removed because we paid cash at the cafe and did not give them our room number. Upon checkout our bill was less, who is going to dispute that?! I authorized and signed the statement upon check out. Our charge processed a couple days later, then another charge for 1458 was also charged to the card on 4/16. I called billing to dispute it, they said that because I authorized that amount on mobile check in it didn't matter that they didn't present the full amount at checkout, which is absolutely fraudulent. I told them if that was the amount then it should have been on the checkout statement that they could not charge 2 more room fees 4 days after checkout. If their front desk didn't do the bill correctly that is not my problem but I only authorized what the bill was at check out they cannot just add whatever they want, and we also never received a new bill. She continued to be rude and not care and said I could take it up with the credit card company..which i most certainly will be doing. They also tried to blame the fact of the hold up and incorrect bill on the fact I had a dispute going, I said why because your staff can't tell the difference between floor numbers and charged someone else's meal to our room? That is absolutely ridiculous.
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Apr 17, 2025
Great concert great time
This was our first time at the Venetian, we were in town for the Eagles Concert at the Sphere and to celebrate a birthday. Great choice of resorts. Accessing the Sphere was so easy, the rooms were so nice, and we actually won some money. Only improvement would be to add a coffee maker to the room. The line for Starbucks for the morning coffee is long.
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Apr 16, 2025
Love this hotel
Love this hotel, the suites are large and perfect for a family of 4 (kids aged 9 and 12). Have stayed here before and as always the service is great. We got a lovely view of the strip on the 42nd Floor. The lifts always quick. The pool area is great - lots of choice but annoyingly no umbrella’s at all. Unless you get a cabana there is no way to get shade other than to find naturally shady spots and live around as the day progresses. We always went about 4pm before dinner and it was lovely. There is a lifeguard at each pool so feels very safe. The only other annoying thing compared to all other hotels we have stayed at is no coffee machine. That’s really frustrating. You can spend ages wandering round the palazzo and venetian hotel area looking for drinks and food whilst you orient yourselves, the whole area is huge. A good place for a quick pastry and coffee first thing is the canyon ranch on the 3rd floor by the pool. Also no fridge in the room, other than a filled minibar. The daily maid service was great. The hotel is in a great location on the strip, we walked pretty much everywhere. It was family friendly. Will definitely stay here again when we come to Las Vegas.