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Ratings & reviews
TripAdvisor traveler rating
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Happy family vacation
This place was so fun. There gym is fun, there pool and hot tub is nice. It's near the town so theres a lot to do. We went skiing and you could walk to the slopes so that was super cool. The only thing is I think they could make the hot tub a little bit less hot. But other than that Its a great place to go!
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Missing a bed & expensive parking
Pros: Easy access to the base area and lifts. Offered convient ski valet. Cons: We reserved a condo for six adults (two bedrooms + a pull-out couch) but after arriving there was no pull-out couch in the room. They offered two roll away beds in the living room instead. After speaking to management, apparently the computer system "doesn't know" which rooms have pull-out couches so proceed with caution when booking this condo configuration. We received a small refund due to this issue but it was still pretty inconvient to not be able to use our living room during the entirety of the stay due to the rollaway beds in the space. Additionally, there is NO free parking on-site for guests which was not specified when booking. We were notified that parking was $30/vehicle per night only a week before arrival.
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Nice facility next to lifts
We had a very nice 2 bedroom suite with plenty of living space. Great location just a few steps from lifts. Nice small indoor/outdoor pool and hot tub. Fitness center open 24/7. Front desk staff very pleasant and helpful. Only negative was our room overlooked bus stop so lots of noise. Dining options are limited at base area so plan on going into town for better options. Kitchen in room was adequately stocked to cook basic meals.
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Great room and location
We’ll be back. Terrific location near the lifts and an excellent one bedroom room. They offer a slope side ski valet so you walk 30m from the lift and you pick up your skis and you are off. Room was clean and nicely styled and the kitchen had every utensil you’d ever need.
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THEY ARE SCAMMERS, CHECK BETTER BUSINESS BUREAU (TONS OF REPORTS AGAINST THEM)
I stayed at The Lodge At Mountaineer Square hotel in Crested Butte, CO over the weekend of 11/30 in room 601A. My finance proposed to me over the weekend and we had a great experience until I checked my credit card statements. We were charged a $250 pet fee, but we don't own any pets. I asked the front desk to reach out to management for me twice, once on a phone call placed on Tuesday 12/3 at 2:01pm at then again on Wednesday 12/4 at 11:03 am. I was told the person handling the situation was out sick and that I should call back later. My fiancee called in today 12/5 and someone named Dawna, claimed that there is pet urine on the floor in the room. Again, this is impossible since I don't own any pets. After a fourth call, I was provided an email address for the manager. I asked the manager for assistance, and he said he would call me back the following morning. He did not. We called, left a message, and in an hour, he returned our call. On this fifth call on 12/7 we spoke to Michael Laird, who said he did not have proof of the damage but was only willing to refund us half of the fee. This is fraud. There's no way to prove our innocence in this. All I can say is, if you decide to book the trip to stay here despite this warning, at the very least, take pictures of your room for evidence when they try to scram you.