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Hotel overview
World-renowned, The Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of this luxury hotel atop Nob Hill coupled with its reputation for impeccable service promises a truly memorable experience during your San Francisco vacation. Each of the San Francisco hotel's spacious guestrooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. Centrally located, this luxury San Francisco hotel is a short cable car trip from the bustling Downtown, Financial District, Union Square and Fisherman's Wharf. In fact, The Fairmont San Francisco hotel is the only spot in San Francisco where each of the City's cable car lines meet.
In addition to its 591 guest rooms and suites this luxury San Francisco hotel offers fine dining with three renowned restaurants and lounges. With a panoramic view of the City and the Bay from high atop Nob Hill, The Fairmont San Francisco hotel presents an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services, which make for an unforgettable stay.
Location
Nob HillProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Takes one back in time
Historical hotel, plenty of photos on tbr walls in the hall. Rooms are extremely comfortable, no complaints there. Quite an experience,much different than modern hotels Unforgettable time. We had a family gathering, and the atmosphere of the hotel just added to our gathering
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Disappointing and dated hotel with rude staff
Hiding behind its glorious past, Fairmont San Francisco is a big disappointment. From long queues at check-in (you can easily spend an hour queuing while the staff is unfazed by their underperformance), to mice roaming freely in the restaurants (Laurel Court), hidden fees disguised as features (Urban Experience Fee), discrimination, double standards and arrogant staff members – the Hotel has everything you'd want to avoid. The housekeeping staff was the only exception – nothing to complain about in that department.
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Missing Wedding Ring, Naked Woman
I used the spa and was told to remove my jewelry right before a massage. I was given no place to put my items so I slipped them into the robe they supplied me. Long story short, they found my necklace in a washer machine, but not my wedding ring. There is a total lack of taking care of guest. I was so polite during the whole process until I realized that the management wrote me off, never reached out to me, and never replied to my email. Instead they had an employee who doesn't even work at the location talk to me. It felt very cowardice of the Fairmont and admin of the company. To top off my visit, after my massage I wasn’t told where to go. I opened the wrong door shocking a woman who was in a massage room exposed. We were both completely embarrassed by the situation. This just shows another level of the company not looking for the wellbeing of their guest. I’m really disappointed how the admin handled and treated me and the situation, especially considering the amount of money I regularly spend with the company, in the thousands.
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Birthday getaway back to the Bay Area
Visited SF for a lovely birthday getaway. We splurged on a suite at the Fairmont. It was worth every penny. We thoroughly enjoyed our corner Suite. We couldn’t stop looking at the west, north and east views. We lucked out on the blue sky filled weather. The spacious living room was great to relax in. Suite had a nice big bathroom with amazing water pressure. Appreciated the comfy robes. Enjoyed breakfast to the room twice. The omelettes, pastries and fruits were exceptional. Loved having quality coffee/Nespresso in the room. Housekeeping kept us refreshed, fluffed and folded every day. Room service staff were also exceptional. Enjoyed the Tonga room too. Fairly crowded and not super “traditional” tiki like in previous decades, but still fun. The Wiki Wiki drink was delicious.
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NO HOT WATER
NO HOT WATER. We went for a very important appointment. Woke up Tuesday and the hotel had no hot water. So we were not able to get showered and ready for out appointment. The staff acted like it was no big deal. Had we been at the Days Inn, I would not be writing this review. But since we were spending a lot of money to stay at this particular hotel, I feel like more than oh sorry we will comp your coffee would have been appropriate. Very Disappointed