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Hotel overview
World-renowned, The Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of this luxury hotel atop Nob Hill coupled with its reputation for impeccable service promises a truly memorable experience during your San Francisco vacation. Each of the San Francisco hotel's spacious guestrooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. Centrally located, this luxury San Francisco hotel is a short cable car trip from the bustling Downtown, Financial District, Union Square and Fisherman's Wharf. In fact, The Fairmont San Francisco hotel is the only spot in San Francisco where each of the City's cable car lines meet.
In addition to its 591 guest rooms and suites this luxury San Francisco hotel offers fine dining with three renowned restaurants and lounges. With a panoramic view of the City and the Bay from high atop Nob Hill, The Fairmont San Francisco hotel presents an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services, which make for an unforgettable stay.
Location
Nob HillProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
5222 reviews
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Jan 02, 2025Disappointing and dated hotel hiding behind its glorious past
This hotel is running purely on the reputation it has build over the decades. Right from the start we could see the misses - inattentive valet, long lines at check-in, staff did not seem to be properly trained. The lobby is extremely crowded as it seems the Christmas tree and gingerbread house are a major attraction. My 10 and 8 year olds were unimpressed. Rooms - Be warned that the Junior King suite does not have a king bed, and suites do not have any view - just a concrete block. This applies to all suites.They earned one star for agreeing to move us to a room with a better view and an actual king sized bed. Rooms are a bit dated and bathrooms are extremely tiny. The Ritz has much nicer amenities and larger rooms / bathrooms. Now for the biggest cash grab ever - The "Holiday Tea" experience - stop right here, save your money. I am embarrassed at the amount of money we spent on a few bits of average sandwiches, cold biscuits, terrible service and we waited 90 minutes for our first tray of food to arrive. 20% Gratuity is conveniently added even for smaller groups. We left starving and poor. When we checked out of the hotel, no one helped with our bags. Granted we stayed there over new years eve, but how does a hotel of this caliber not prepare itself for the guests coming their way ?
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Jan 02, 2025beautiful property, but underwhelming service/restaurant/room
We did an overnight stay at the Fairmont for NYE 2024. We used the AMEX Platinum benefits . Pros: The building is very historical and beautiful. We loved the hallway with all the framed photos of past presidents, movies filmed onsite and other history. The courtyard/garden is great. It has incredible views of the Trolley cars and the SF Bay The entrance is so grand. There was a huge xmas tree and ginger bread house in the lobby Some of the staff are quite helpful and nice (the front desk and concierge) In-room breakfast food was pretty good (better than the Laurel court restaurant dinner). We had an egg white omelette and brioche french toast. AMEX platinum benefits were nice: $100 restaurant credit, $90 breakfast credit, early check in, late checkout (we didn’t get room upgrade due to hotel being fully booked for NYE, and free wifi was much slower than our cell phone carriers) Cons The rooms are abit dated and not well maintained. So you get peeling paint, lots air drafts in winter time. The bathrooms are very outdated with tiny sinks, very old shower heads and low water pressure. The shower + sink are the equivalent an old beat up but clean motel. Service: this isn’t housekeeping’s fault, but despite a privacy hanger we put on the doorknob and late checkout noted with the front desk, we had our door knocked on (and sometimes opened) about 5 times in the am while attempting to sleep in after NYE. after the 5th interruption I asked the housekeeper why they persisted and learned 1) management or front desk did not inform them of our late checkout, 2) housekeeping removed the privacy hanger for some reason; along these lines, our room keys stopped working mid morning (likely a result of the late checkout oversight) which was an annoying inconvenience to have to go to lobby and wait in line for the key to get reactivated Restaurant (Laurel Court): it’s also abit dated, food not that great, and servers / hosts seem quite indifferent to helping customers. We ate dinner on NYE at the restaurant and it was average although quite pricey (that’s fine - we expected that) We attempted to eat breakfast there, but the restaurant wasn’t doing menu ordering (only buffet) and when we showed up (1030am, 1 hour before closing), the buffet was quite bare and they weren’t refilling much of it. When we initially asked for a table at breakfast, the host told us it was an hour wait or longer and mentioned we might not get seated at before breakfast ended, although the dining room was about ⅔ full and there were a large number of empty tables already cleaned/cleared. Then 5 minutes later he offered us a table. Overall service just wasn’t quite what you would expect for the level of hotel the Fairmont is, regardless of the date / time of year. Overall it was a nice stay, but not quite what one would expect for a 5 star hotel. Probably won’t visit again, but it’s definitely a unique property worth seeing once if you appreciate SF history.
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Jan 02, 2025Mixed Feelings
Was a little disappointed that I actually visited the Hotel in person a week before I checked in to explain that our visit was a very special occasion and if a little gesture for my son’s graduation/birthday could be added to the booking which it was as I saw the receptionist actually type it in the system. Once checked in on the 26th I asked if I could pay for a upgrade and was told there were no upgrades available but I knew this simply was not the case as I had checked online before checking in, once I explained this, a room was miraculously found! The Tower Suite was wonderful and it blew my son away with the bay views. I left it a few hours before I rang reception to see if the macaroons/strawberries I was promised would be arriving and after another few hours we did receive 4 strawberries only. The hallways/lifts have rubbish on them and were not kept very clean for a 5 star hotel Gingerbread house in the reception is amazing
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Jan 01, 2025
Not the luxury experience we expect at this price
We visited for one night, New Year’s Eve. We were a bit disappointed at the experience. First of all, the valet parking was absolute chaos. There seemed to be only two guys on it. The road outside the hotel became blocked in both directions and there was much driver hooting! We were surprised the cops didn’t turn up. It costs $89 for one night in advance. If you want to take your car out again during the stay, that’s an extra $10. We were also surprised at the general nickel and dime-ing by this “luxury” hotel. Not so much as a free bottle of water in the room. $14 or $25 per day for WiFi (really? In 2024?). The room did not come with robes, which was also a surprise for a fancy hotel. The hot water in the shower takes ages to arrive and isn’t very hot anyway. At least we were given three bath towels. The bed was comfortable and the room was quiet, soundproofing was pretty good. The holiday decorations in the lobby were lovely. Would I stay again? No.
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Dec 31, 2024Best hotel in San Francisco by far!!
The Fairmont absolutely blew me away from the minute. I walked into the lobby with the most amazing gingerbread house and Christmas tree. Even though it was December 29th, I felt like Christmas all over again was fantastic. The room had the most amazing view of the Golden gate bridge and the bay. The breakfast in room dining was just delicious and fantastic. I don't recommend the buffet. Other than that everything was superb. There was a lovely manager named Bailey who was extremely helpful at the front desk. I highly recommend the location super Central. There is a lot of talk about San Francisco. Being scary. Every city has bad neighborhoods. I tend to stay out of them. The neighborhoods we were in North Beach the marina Fillmore japantown Chinatown all were fantastic!!! I missed San Francisco as I lived here many years ago and I will be back again every year. Love love love the hotel