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Hotel overview
Location
Paradise Island - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
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Fun in the sun with family!!
Perfect family vacation.. the beaches were gorgeous.. water park was so much fun and the hotel was fantastic. Went during spring break so even though the sun was hot there was a nice light breeze!! The staff were always very helpful and friendly .
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Overpriced stay
The water in the pools was ice cold we literally only got in on our last day there. The heaters need to be turned up desperately. We also thought the kids options for food at dining places was poor. The fresh fruit selection needs an upgrade! Very disappointed in that as well. The buffet was overpriced and low quality food. Also the noises we heard at night in our room were nuts. We even had a sound machine and could hear loud music and people moving their furniture around.
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Refund please
I need a refund for the following: a) $118.75 from Silan by Alon Shaya on March 27, 2025, because I never went there. b) $237.70 on March 27, 2025, and $23.70 on March 28, 2025, charged by Atlantis Front Desk CONASSAUBS, even though there were sufficient funds in the pre-authorized hold amount of $750 from my credit card at check-in.
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Don’t go!! Find a better hotel
Staff was friendly but that was the only positive of the resort. Food was horrible and the quality of the food did NOT match the price paid. We were on the 10th floor and every morning we’d be woken up by delivery trucks delivering and their backup beeping. There weren't enough chairs at the pools. One of the 3 elevators was broken the whole time we were there. One of the kinda working ones, had a bunt out bulb, so you couldn’t see what floor you were stopped on. Same one didn’t have its safety reaction program correctly. They are supposed to open back up when something hits the doors while closing. But this one didn’t…. Safety of customers should be number 1 priority. Our family left 3 days early because we were having such a horrible trip.
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Don’t stay at the coral
Do not stay at the coral. The rooms are beaten up and not updated. Think badly in need of an update holiday inn. We had to move rooms four times because of flooding. They had the gall to say that on our second day we couldn’t be in our rooms from 11 to 4. What exactly am I paying for? The coral is also the furthest from everything. Don’t do it.