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Hotel overview
Get exclusive perks during your getaway at Sunscape Puerto Vallarta Resort & Spa. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• One bottle of sparkling wine, rum, or tequila
• 25% discount on spa services
• One in-room family breakfast
• Complimentary upgrade to nonstop shared transfers
Guests staying in upgraded rooms:
• Enjoy all of the standard room perks plus,
• One family or couple photo per booking
• 25% off romantic dinner
Valid in Sun Club Romantic Suite Bay View and higher room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Sunscape Puerto Vallarta Resort & Spa is the picture perfect location for your family getaway. This amazing resort is conveniently located only 10 minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free
destination. Take a stroll on the world famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery. Sunscape Puerto Vallarta treats families, couples and singles to Unlimited-Fun®
- where everything is included and every day is a new adventure.
Located 10 minutes by car to the Marina Vallarta area with dining, shopping and entertainment, the Marina Vallarta Golf Club, and the main pier.
Location
Puerto VallartaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
7027 reviews
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Mar 04, 2025Find Aldo, he’s the best
I had a great time at Sunscape, the staff was friendly and helpful. Keep an eye out for Aldo the entertainer/ DJ. He kept the pool party going for our group. Couldn’t ask for better service, he’s the man!! The resort is close to town and lots of shopping and local restaurants
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Mar 04, 2025Fairly average resort
The beds were comfortable housekeepers were great especially when you tip them however our mini bar fridge was broken and never topped up despite some of the hiccups in our trip I'd be willing to go back overall it was a nice place the bell boys were quick at getting taxis most of the bartenders were decent
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Mar 03, 2025
Family Trip
I had read plenty of reviews before booking, so I knew what to expect. The resort is small but has everything you need, and we enjoyed our Sun Club upgrade—it was worth it to us. We stayed in a 17th-floor ocean-view suite, and the views were absolutely breathtaking, especially at sunset. We got to see lots of whales. The room was clean but dated, and while the bed and pillows were just okay, the space itself was comfortable and spacious. We traveled as a family, and my son loved the kids’ club and water park. The food wasn’t amazing at all, so we decided to skip the à la carte restaurants and eat off the resort instead. If you can, i would suggest checking out some of the great restaurants near by as there are lots of great options. We did take advantage of room service for breakfast, which was convenient, and tried some of the food truck options, which were actually pretty decent. The beach and pool were both fantastic, and the service was excellent. The staff were always coming around offering drinks. Location was great, a mall right next door, making it easy to pick up anything you need. Plus, there are plenty of other spots to check out close by, and getting into town is super easy by taxi or Uber. Biggest flaw, was the pool chair situation there are not enough and they get reserved by what appear to be ghosts for large durations of the day. Overall, we had a great time! For what we paid we feel we got value.
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Mar 03, 2025
Crap
I am giving the resort 3 because as soon as you arrive the people in the lobby that greet you ask to see if you would like a tour of their “sister” hotel. And if you don’t show up they continue to call you until you come down. We said sure because they offered a free city tour. When we went it turned out to be a sales pitch for a Hyatt travel club. We were told it’s about 19000.00 US. When you tell them no of course they are worse than a car salesman. They push and push and if you still don’t give in to purchase they call their manager over to push and push some more. Once you get out of that room they have one last guy that tries to push you into it also. Wasted an hr. *Note* if you don’t join their club you don’t get the minibar refreshed daily option even though you are paying for all inclusive. We had to request bottles of water and they would only bring us 1 bottle a day for each person. I really did appreciate how the bell boys were extra attentive. My Grandson loved Christian. He always had a smile on his face. Hope he got the tip we gave to his coworker to give to him bc he was busy with another family. Facilities were ok but if you wanted a seat out by the pool you had to get up at like dawn to place a hat or towel on the chair. If you go one the adventures go thru the website bc the person who arranges them charges full price and if u get the city tour that is “free” any incentive they gave you like 200 pesos towards a spa or whatever if you don’t sign up for that travel club they take it away and tell u it was put toward the city tour. We will not be returning. My advice to the nice employees we did come in contact with try and go work for a different company they don’t deserve you.
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Mar 03, 2025
Very relaxing trip!
Very relaxing and nice resort. Angel and Christian were great bellman and friendly and very helpful. Resort was clean. Buffet had a variety of items. Elevator had issues during part of the trip and our room had a broken door frame. But overall - great stay. Would visit again.