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Hotel overview
Get exclusive perks during your getaway at Sunscape Puerto Vallarta Resort & Spa. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• One bottle of sparkling wine, rum, or tequila
• 25% discount on spa services
• One in-room family breakfast
• Complimentary upgrade to nonstop shared transfers
Guests staying in upgraded rooms:
• Enjoy all of the standard room perks plus,
• One family or couple photo per booking
• 25% off romantic dinner
Valid in Sun Club Romantic Suite Bay View and higher room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Sunscape Puerto Vallarta Resort & Spa is the picture perfect location for your family getaway. This amazing resort is conveniently located only 10 minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free
destination. Take a stroll on the world famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery. Sunscape Puerto Vallarta treats families, couples and singles to Unlimited-Fun®
- where everything is included and every day is a new adventure.
Located 10 minutes by car to the Marina Vallarta area with dining, shopping and entertainment, the Marina Vallarta Golf Club, and the main pier.
Location
Puerto VallartaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
7116 reviews
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Apr 14, 2025Best staff!
I always stay here because of the staff, who have become friends. From Christian, Erik, Jorge and all the guys out front who welcome me "home" everytime I arrive. To the servers, Miguel and Mario in the buffet, an amazing team! And of course the beach/pool servers, Miguel, Alex, Francia, Omar, Enrique...you are the best around and I love seeing you when I'm there.
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Apr 14, 2025
Fantastic first time in PVR!
The staff and hospitality are excellent! Everyone was kind, attentive and accommodating. This was our first time in Puerto Vallarta and we loved our experience at Sunscape. Our view of the beach was incredible and it was easy to go off resort. There are shops close by and we really enjoyed the food truck park across from the resort. The food and drinks are decent but it’s standard all inclusive buffet food. We didn’t get a chance to try the dining restaurants though.
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Apr 13, 2025
Fantastic Stay
Our stay at Sunscape was Fantastic. Oscar, Angel, Eric and Christian at the front are amazing! Liliana, our room cleaner was awesome! Omar is always a pleasure and a friendly face to see! He is the best! Cruz, Miguel and Rugelio were lovely and fast! Aremento ( i definitely didn’t spell his name right) and Tino in the buffet are my absolute favourites and were fantastic to us!
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Apr 12, 2025Would Go Again
We stayed here for a week, and it has positives and negatives. I'm comparing it to all-inclusive resorts we've stayed in Cancun and elsewhere. The food is pretty good, though limited. Breakfast is only available at the buffet and it is served for until noon. Lunch at the buffet doesn't start until 1:30 pm. From noon to 1:30, the only food option is a cheeseburger and/or nachos from a "Snack Truck". For dinner (in addition to the buffet), there is an Italian restaurant, the Seaside, and Tiki Taco - note that Seaside and Tiki Taco are not available every evening. I'd recommend avoiding the dishes that include steak, as we found the meat to be very fatty and/or tough. While the food is decent, the most infuriating part of dining is the dress code. The dress code makes sense in the evenings, but during the day, men may not wear tank tops or sleeveless shirts to the buffet. Women can wear cover-ups... many of which don't cover up as much as a tank top. It's annoying since you're sitting at the pool and will either need to bring an additional shirt with you or go back to your room before going to lunch. Nor can you take any food back to your pool seats. We had kids ranging from 7 to 13 with us and they were thoroughly entertained the entire trip. The pool, the water slides, and the ability to go to the swim up bar and order drinks kept them busy all day. The main lobby can be annoying if you have to go through it repeatedly, since they have staff there attempting to sell the Hyatt timeshare packages all day. The hardest sell came at check-in, but they'll try to talk you up anytime they can. Lastly, we had an "upgraded" room with two full beds. The beds were reasonably comfortable; however, our "upgrade" was that our balcony faced the pool and had an ocean view. This was beautiful, but it also meant the evening entertainment was right outside our window each night. It was tough to sleep with the loud music going until 11 pm each night. The patio door did little to reduce the sound level. Overall, the stay was good, and knowing what we know now, we'd stay here again.
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Apr 11, 2025
Met all expectation
I would strongly recommend. The food is excellent. The service is excellent. The entertainment was excellent. They provided profession entertainers. Make sure you visit the city (Puerto Vallarta romantic zone ). It's amazing. We notice the staff were truly committed to good service.