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Home away from Home !!
The staff is extremely friendly and treats me like family.... it's comfortable being here !!! They remember who you are and in most cases remember you by your complete name, I look forward to seeing being here anytime I work in this area, they are willing to do whatever it takes.... within reason.
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Great experience especially the kitchen!
Mrs Laura in the kitchen area was excellent! Very friendly and inviting! I will definitely return to this hotel if I am back in the area. Thank you for your hospitality see you when I return. Rooms were very clean and well kept. I would recommend.
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Good customer service
We stayed one night in late October on the way to a funeral in Norfolk. The hotel (food and room) was fair but EXCELLENT customer service. Here's what happened - The back window of our car (parked on hotel property) was shattered due to a car accident right in front of the property on the highway. James Brown, General Manager, was very supportive and had his maintenance staff vacuum up the glass in our car and put in a plastic over the window. Also, Riley (I think I have the name right) also helped by getting breakfast for us after the kitchen closed. Thank you, Riley and James.
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Lovely service
I have stayed at this location twice now. And each time the service has been immaculate. Specifically Ms. Laura has always made this stay so enjoyable. Every morning she greets you with a smile on her face and makes sure you are satisfied with breakfast and is always keeping the area clean and well stocked. She also is great with my kids and you can tell she is a very genuine soul. Her hard work does not go unnoticed and she is an amazing member of the staff. She personalized each of her experiences with each person she encounters and is an asset to this establishment.
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Ms Laura was the Best!
Ms Laura was a delight in the mornings. She insured breakfast was abundant and the area was spotless. She was kind and generous with making sure we were all taken care of. All staff members were friendly and were sure to speak letting guests know they were available if needed.