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Hotel overview

Maximize your time in downtown Raleigh. Our hotel is within walking distance of amphitheaters, museums, restaurants and breweries. Walk to downtown offices, the Raleigh Convention Center and event venues. Stay close to sports fields and the campus of NC State, just a short drive away. Jimmy V's Osteria + Bar, our on-site restaurant, offers traditional comfort food and pizzas cooked in a wood-fired oven. Start your morning with a full American breakfast and espresso at Caf? Siena. Streamline the workday with free Wi-Fi, full-service business center and event venues. We accommodate up to 600 guests, perfect for your downtown wedding or meeting. Work out in our new Sheraton Fitness center before heading to your city-view hotel room. Our Sheraton Signature Sleep Experience? pairs well with room service and flat-screen TVs with HBO. Upgrade to a high-floor room for exclusive Club Lounge access and views of downtown. Parking is located adjacent to the hotel, with daily fees payable directly to the parking deck.

Property information

Year Built: 1982
Last Renovation: 2016
Floors: 17
Nonsmoking rooms: 353
Suites: 6
Total rooms: 347
Total rooms and suites: 353

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 453 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Hope you backed a jacket and blanket

    Worst hotel I’ve been in hardly could sleep the rooom would not heat above 60 and when told front desk next morning I was told sorry about that. The shower would also not drain. Might want to bring some drain o and a few blankets maybe a space heater

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Dirty and Outdated with a High Price Tag

    My recent stay at the Sheraton Raleigh Hotel was disappointing due to several maintenance and cleanliness issues. In my room, the mini fridge cabinet was in poor condition, badly scratched and damaged upon arrival. The fridge itself was wobbly and unstable. I’d planned to use a mobile key through the hotel app, but despite entering my arrival time, it wasn’t ready upon check-in; it only became available at 9 AM the following day. Upkeep felt subpar throughout the property. The common areas showed visible wear, with cracked and dirty lobby walls and escalators that did not function. The cleanliness of the ice room on the 13th floor was concerning, with noticeably dirty floors, and other hallway areas needed better care. I hope these issues can be addressed to improve future guest experiences.

    Nov 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Consistent quality

    The overall stay at the hotel was five stars. I found the room to be very comfortable ,clean and spacious. The staff couldn't be more helpful and welcoming. The breakfast choice was good as was the quality. The location is perfect if you want to spend time in the city.

    Oct 31, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Front Desk A++ Service

    Joy at the front desk has amazing customer service and was a bright spot on my travel day. Her attentive nature and friendly attitude is inspiring. Room was acceptable and access to downtown Raleigh is an amazing amenity. Would definitely stay here again.

    Oct 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional Customer Service

    The hotel was great and very clean. The restaraunt downstairsis reasonably priced with many great options. Customer service was exceptional, with Joy being more than willing to accommodate after some charging issues with the business credit card. Would highly recommend staying here. Thanks Joy!

    Oct 22, 2024