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Hotel overview

Discover the national treasure of Pennsylvania at the Sheraton Philadelphia Downtown. Our hotel in the heart of Downtown Philadelphia offers everything you need to stay connected during travel. Unwind in our guest rooms and suites with upscale furnishings, ergonomic workspaces, and inspiring city views in select accommodations. Savor American cuisine and specialty drinks in a friendly atmosphere at one of our two on-site dining options or try restaurants nearby. Stay active at our 24-hour fitness center. During your stay, enjoy easy access to museums like Philadelphia Museum of Art along Benjamin Franklin Parkway, Liberty Bell, Independence Hall, the Pennsylvania Convention Center, LOVE Park, and more. Easily get to attractions via 30th Street Station just five minutes away. With 60,000 sq ft of event space and a scenic Center City location, our hotel is an excellent choice for your next formal meeting or special occasion. Whatever brings you to town, enjoy your stay at the Sheraton Philadelphia Downtown.

Property information

Year Built: 1980
Last Renovation: 2020
Floors: 29
Nonsmoking rooms: 762
Total rooms: 762
Total rooms and suites: 762

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 12

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 567 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel!!

    The staff there are exceptional. James checking us in. Stella making my very early coffee run. Michael at the concierge desk. Highest customer service for the guests!! I would highly recommend this hotel.!!! The rooms were clean and very comfortable.

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Making progress here all around!

    I have been to this hotel many times over the years for conferences. This visit has been the best by far. As a Marriott Platinum member my room was updated and newer however the bed was quite bad. I was so tired from traveling it didn't matter so much as the pillows were quite wonderful, Marriott standard. The staff this year is by far the bedt yet. Very friendly and helpful unlike years past, so cudoos to that! This location is great very walkable to everything and I've always loved the food options in surrounding areas. Felt comfortable walking alone even more so than years past. The 4 stars are for old saggy bed and a sink that doesn't drain well. Would have done 4.5 as the staff this time around left me pleasantly surprised and somewhat made up for it. PS could vacuum stairs from lobby up to Ballroom more thoroughly. Keep moving forward you're on the right track!

    Mar 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fine property, good staff

    Overall the hotel is fine. It’s an older property and shows the wear. The location is good. And staff were very helpful. After switching rooms I realized I’d left a toothbrush in the first room once I got ready for bed. Johnathan with security very kindly checked the room and brought it to me which was very appreciated.

    Feb 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place - especially if having a large group!

    Nisha was incredibly helpful as we had a large student group to manage! Highly recommend working with them if you have a large group to house for an event! It was an easy check-in process. We had a few students to move rooms and it was a simple process!

    Feb 23, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Cold showers.

    A great hotel if you like ice cold showers and doors that do not work properly. I got stuck INSIDE the room because of door lock problems. And the water is frigid - and even after they “fixed” it, the best we could get was warm water. The staff here is lovely and very accommodating under really horrible conditions and circumstances. Here for a dance convention and the hotel is falling apart.

    Feb 23, 2025