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Ratings & reviews
TripAdvisor traveler rating
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Front Desk
So many pillows, beautiful room, beautiful view. Nisha at the front desk was excellent and answered all my questions. She was extremely helpful, honest and caring. Free wifi, cookies and drinks as you entered. Very well done and nothing negative to say at all.
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Above expectations
The manager (forgot her name) and Stella at the coffee shop were wonderful. Stella was super friendly and interacted with every customer. They were attentive, super friendly and went above and beyond expectations. Would recommend and stay there again.
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Customer-focused staff
The highlight was when I inadvertently dropped my wallet in the lobby and didn’t discover it missing until later in the evening. Security looked me up online based on my ID and reached out to return it. And so I happily got it back rather quickly with everything intact. I’m grateful to the security team for their professionalism!
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Thank you, James, for excellent service!
I had a great stay. One person in particular truly exceeded my expectations! James, at the front desk on Sunday morning April 4th, provided me with excellent customer service! James is friendly, customer focused and is a true ambassador of your brand!!! He deserves recognition!
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Definitely worth it
Excellent experience. Beautiful view. Clean and fresh room and main areas. Staff very accommodating. Will definitely return. Nicole the cocktail waitress was friendly and helpful. We stayed on the 26th floor. The restaurant and drinks were expensive but good. 😉