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Hotel overview
Location
Kapaa/WailuaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
RESORT FEE INCLUSIONS (subject to change):
- Highspeed Internet (guestroom and public areas)
-Beach chairs and umbrella rentals
- Live local entertainment daily
- Press reader (virtual publications)
- Complimentary microwave use (located on certain guest floors)
- Cruiser bikes
- Resort Activities (These vary and will be listed on daily events schedule provided at check-in)
- Complimentary local calls
- Complimentary 1-800 calls
- Hawaiian Cultural Activities (Lei Making, Hula, Ukulele)
- Lawn Games (On rain days, indoor games will be set up)
- Fitness Center (24-hour access with guestroom key)
- Business Center
- In Room Exercise Band Kits (available upon request)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
691 reviews-
Art Is The Best!
Great vacation at the Sheraton Coconut Beach Resort! The best part was actually our waiter at the Moamoa Restaurant. His name is Art. His heart and service was exceptional. The Sheraton is truly blessed to have his service for 40+ years! He is someone very special! Thank you!
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Crooked surf
Kyle always gives us the best service. He brightens our time at the Sheraton and in Kauai . He gives us all the good vibes we need for a wonderful night in Kapaa. Live music and all. Pool tables with shuffleboard too. Thank you for such a amazing time always
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A beautiful experience
This idyllic hotel is situated right next to the ocean and is close to all the amenities one might need. The east-facing views from my comfortable and spacious room was spectacular, offering the perfect waterfront reprieve. The entire staff was excellent, but there were a couple of standouts. Kyle at the Crooked Surf was a total pro. Not only was he a great mixologist, but he was an absolute joy to be around, and he has a knack for making everyone feel special. Reggie, a member of the wait staff, was very kind, always welcoming and full of information. Thanks to all for a fantastic time!
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Nice property
The property gardens are good but the ocean was rough. The name sounds ideally peaceful but the surf sure is not. Rooms are tidy and clean. Would recommend to families with older kids because of the ocean. Pool was good to just rest and pick up a book. Would go back.
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Great hotel. Highly recommend
Definitely a great location and staff are very friendly. A special shout out to Kyle the bartender at the pool bar. Super service and great drinks! Fish and chips were excellent and music was very nice. Got there too late for Thursday night football! Have to get used to the time difference.