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Hotel overview

Elevate your vacation at our hotel in St. Johns Town Center Jacksonville. A relaxing getaway at our Sheraton Jacksonville hotel offers elevated experiences and an ideal location near many of northeast Florida's most notable destinations. Enjoy easy access to St. Johns Town Center, EverBank Stadium and Jacksonville Beaches. Take advantage of our free shuttle, available seven days per week within a three-mile radius of the hotel. Or take a short drive to historic St. Augustine or beautiful Amelia Island. Try dynamic meals at BC Grill, our on-site restaurant open for breakfast and dinner. BC Grill features American classics in a casual setting, as well as premium cocktails and craft beers. Our patio is an excellent place to unwind with a beverage after a successful day. Active travelers stay in shape with workouts at our newly renovated 24-hour fitness center. Host your next social or corporate gathering in one of our five versatile event rooms, equipped with thoughtful d?cor, AV equipment and high-speed Wi-Fi.

Property information

Year Built: 2008
Last Renovation: 2017
Floors: 6
Nonsmoking rooms: 159
Suites: 5
Total rooms: 154
Total rooms and suites: 159

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Pet Policy Pets Allowed: Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 406 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay and Amazing Bartender

    Arrived in Jacksonville after a long work trip. Front desk was great. Lobby and Room was clean and inviting. Needed to unwind and Bartender Todd Mahon was the best! Made us two amazing old fashions and with his charm made us forget all the hours we had driven and that we were on a work trip. If you get a chance to stay here or just stop by you make sure you stop by the bar. The hotel is great but Todd is the reason why we will be coming back.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A Work Trip Must-Stay Thanks to Todd and Pao

    I stay at this hotel regularly for work trips, and the biggest reason I keep coming back is because of the incredible service from Todd and Pao at the bar and restaurant. Todd truly goes above and beyond—he remembers guests, makes everyone feel welcome, and creates such a comfortable atmosphere that it feels like a home away from home. Pao is just as fantastic—attentive, kind, and always making sure everything is perfect. Together, they’re the heart of the dining experience here. Can’t recommend them enough. They’re the kind of people who turn a good stay into a great one.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hockey tourney stay

    Impeccable attention to guests, comfortable rooms, attentive hosts. Pao made sure everyone’s mornings got off to a great start. There’s a beautiful outdoor patio equipped with corn hole, ping pong with comfy seats to sit in the sun. Convenient location too!

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sheraton Barrr

    Todd is my favorite bartender! It’s always a blast coming to see him. I appreciate how personal he makes ever interaction, he makes every individual feel like the only person at the bar! Love the Sheraton HIGHLY RECOMMEND THIS HOTEL! Definitely go see Todd at the bar!

    Feb 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Customer Service

    Great service! The check in/out process was easy, the stay was nice. The only downside is you have to use google translate to communicate with the housekeeping staff. Pao and Rachel are so nice and helpful at breakfast! 10/10 recommend:) Also, the bar has good drinks and amazing bartenders.

    Feb 24, 2025