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Hotel overview
Get exclusive perks during your getaway at Secrets The Vine Cancun. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Get all the perks of the standard rooms plus,
• One complimentary Bali bed rental per room
• Beach bag
• Up to 50% off romantic dinner
• One family/couple photo per booking
Terms, conditions, and restrictions apply to resort coupons and vary by resort.
This ultra-chic adults-only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.
Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.
24-hour room service available with - limited availability.
Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.
Location
Hotel ZoneProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
18290 reviews
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Jan 27, 2025BRX Mortgage Takeover
Was expecting to come to Secrets for a nice quite 5 day vacation, only to find out that BRX Mortgage came in a took over the preferred area and hosts an extremely noisy party. Guess Secrets The Vine is moving into the convention business, and forgetting their paying guests. Hopefully they be able to sink the money into the beach, and adding more staff. This location falls short of expectations in the Secrets chain of resorts. Secrets needs to establish a quality control group to over see each establishment is on par. They would find they all need to step up.
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Jan 27, 2025Honeymoon
Secrets the Vine in the hotel zone of Cancun was an amazing location. We booked an oceanfront room, which had views of the turquoise ocean and the lagoon. Friendly staff and enjoyed the three pools and hot tub. Plenty of bars and restaurants to enjoy.
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Jan 26, 2025
great retirement celebration
Overall My family holiday to mark our retirement was very good, slightly pricier than I was expecting however we all enjoyed the experience. the rooms and facilities were excellent and the staff cannot do enough for you. We would definitely go again to both Cancun and to Secrets - the Vine. As an English traveller, the tipping process always gets confusing but it never felt like it was a problem with the staff as they were so helpful.
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Jan 25, 2025
I wouldn’t do it again
Lobby smelled like a urinal for 3 days. Check-in took over 45 minutes. They didn’t restock the waters in our room unless we asked. They constantly tried to upsell us. Constant loud fan noise outside balcony from next building over. Beach was great, Italian restaurant was great. I won’t be coming back.
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Jan 24, 2025
Great service for our wedding party
We had our wedding at the Vine on January 18th. We had about 22 guests and everyone loved the resort. We all were PC and had the best concierge. I want to thank Bruce, Sébastien, and Tonatiuh. They made the experience memorable for our guests. They knew everyone's name and went out of their way for our special day. We have been to the Vine 7 times and we are never disappointed. I would also like to thank Angel the pool concierge and his whole staff. Everyone made sure the drinks were flowing. My bridal consultant Blanca was wonderful as well. I wish the photographer would of taken more time. We did not get amy photos with our siblings or any artsy photos. My only disappointment was with the spa services. I don't think they should offer hair services if they do not have the appropriate products or experience.