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Hotel overview
Get exclusive perks during your getaway at Secrets The Vine Cancun. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Get all the perks of the standard rooms plus,
• One complimentary Bali bed rental per room
• Beach bag
• Up to 50% off romantic dinner
• One family/couple photo per booking
Terms, conditions, and restrictions apply to resort coupons and vary by resort.
This ultra-chic adults-only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.
Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.
24-hour room service available with - limited availability.
Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.
Location
Hotel ZoneProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
18357 reviews
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Feb 27, 2025Overall positive, with one significant drawback.
Very friendly and accommodating staff. Breakfast and lunch buffet were delicious and had many good options. Rooms were big and cleaned twice a day from friendly housekeeping staff. Sewage smell which was mostly contained, disrupted our last night in our room.
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Feb 26, 2025Wonderful!!!
Excellent customer service and beyond satisfied with our stay! Will definitely be back again. Hector, Dulce, and the staff were amazing. Breathtaking views and structure and design were great! Best vacation ever! My boyfriend and I fell further in love there and will never forget it!
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Feb 25, 2025
Secrets the vine
The staff was wonderful, especially although the 28th floor concierge I also really liked and appreciated the bartenders Roberto and Louise on the 12th floor last but not least thank you to Israel for being such a good doorman, remembering our names, and being so kind and courteous! These individuals made our stay feel like it was with family
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Feb 24, 2025bad experience, not wheelchair friendly
Not wheelchair accessible, average at best. If it hadn't been for the company i was keeping, it would not have been worth it. I couldn't get to the beach not to mention if I had, there were no beach wheelchairs to use in order to navigate the sand. bathrooms and showers were not wheelchair accessible, coudn't even shut the bathroom door because my wheelchair woulnd't fit all the way into the bathroom.
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Feb 24, 2025
Top Notch Service
Our stay at Secrets the Vine was amazing! The staff was great! Our 24th floor concierge Gabby and Bruce made sure we had everything we needed. The restaurant selection did not disappoint! The room was beautiful and the hosukeeping staff made sure we were comfortable. We will be back!