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Hotel overview
Location
Montego BayProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05May16 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
10059 reviews
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Dec 26, 2024Great resort just beware of the Unlimited Vacation club
Everything was wonderful, and definitely would go back, the staff was wonderful and definitely a 5 star Just resort. Just would not do the presentation it felt like a timeshare and took 3 hrs of our vacation time, and was told that it's would only be 90 minutes.
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Dec 24, 2024Beware of the Unlimited Vacation club
Hello, we requested to cancel the dinner on the beach due to rainy weather. The front desk was giving attitude and refusing to take the Coupon back. After a lot of back and forth the front desk ask me my room number and took the Coupon. This was 3 hours of our vacation wasted on something like a timeshare presentation and for them to give us a hard time is so unprofessional. We were not informed of a cancelation policy or that there would be change to my credit card. Not a good ending to our vacation. Guest beware and just opt out of the offer and enjoy your vacation wire no strings attach.
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Dec 23, 2024Enjoyable for sure
Overall great experience, very enjoyable, beautiful beach, great pools, entertainment, friendly staff, clean hotel and great rooms, excellent spa services. Dinners were not great, wait time for seating and food quality were not great but not terrible either.
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Dec 23, 2024
Already planning my return! :)
I honestly cannot write enough about this place. I'm worried about leaving a novel to read, so I will try to keep this as short as possible. The room was phenomenal and there was turndown service every night. You can walk out to your balcony to see the pool right there. You can walk 5 feet further to see the beach. Whatever you need, there is staff literally walking around to get things for you. There were so many times I was told 'You are on vacation, let me get that for you'. The food, the ambiance, the drinks; to die for. There is a club on the resort, which was great, and I also recommend going into Jamaica to see more authentic culture. They do accept US dollar and the exchange rate is great. $1 US = 155 JMD, so I was elated to give them tips. They deserved every penny and more. They sell beef patties, jerk chicken, and fresh pineapple along the walkway. Every single person I spoke to always told me they are very happy, and they love life, and they treated you like family. Whatever you're thinking of doing for vacation, please add this to your list!
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Dec 23, 2024
Our poolside bartender made our all inclusive vacation perfect. Thank you Marlando!
An all-inclusive, adults only is the ONLY way for a couple to go on a beach/pool vacation. Marlando, in the Manatees swim up bar, kept our drinks filled, and our faces smiling! Joking and giving, we couldn't wait until the pool bar opened because of Marlando!