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Hotel overview

Get exclusive perks during your getaway at Secrets Playa Mujeres Golf & Spa Resort. Travel now through December 22, 2022 and receive:

Standard Package + Upper Room Amenities

Guests staying in standard rooms:

• 25% discount on spa services

• One-in room family or champagne breakfast

• Complimentary upgrade to nonstop shared transfers

• One bottle of wine/sparkling wine per room

Guests staying in upgraded rooms:

• Get all the perks of the standard rooms plus,

• One complimentary Bali bed rental per room

• Beach bag

• Up to 50% off romantic dinner

• One family/couple photo per booking


Secrets Playa Mujeres Golf & Spa Resort is located in beautiful Playa Mujeres, complete with famous white sandy beaches and stunning ocean views in a privileged gated community . This AAA Four Diamond award winning, adults-only, all-suite resort is perfect for a romantic beachside getaway. Exclusive location within a private, upscale gated community, 35 minutes north of Cancun International Airport and only 10 minutes from downtown Cancun and near 18-hole signature Greg Norman golf course, Secrets Playa Mujeres offers an Unlimited-Luxury® escape in a sublime tropical location. Nine restaurant options, seven bars and two protected flora and fauna areas are complimented by free flow access to the neighboring Dreams Playa Mujeres Golf & Spa Resort, enhancing the luxury experience with ten additional restaurants, thirteen bars and all resort facilities. 23 Beach Bali beds & 20 Pool Bali beds(For preferred club guests only). In addition to the above Unlimited-Luxury® inclusions and amenities, guests also receive: Complimentary traditional Temazcal ceremony located at Dreams Playa Mujeres spa next-door.


Unique selling points: 

• AAA Four Diamond award-winning resort since 2015

• Exclusive location within a private, upscale gated community, 35 minutes north of Cancun International Airport and only 10 minutes from downtown Cancun

• Complimentary green fees and transportation to the championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman and barely 2 minutes from the resorts’ lobby

• Features protected areas of indigenous flora and fauna, where guests can go bird watching

• All-suite resort boasting spectacular views of the Caribbean Sea from most of the 424 suites

• Ground floor suites provide direct swim out access to a pool from a private terrace

• Oversized oceanfront master suites feature private pools and direct beach access

• Preferred Club guests receive spa specials, a dedicated beach area, access to Dreams Playa Mujeres’ lazy river and more

• Sparkling pools include a relaxing free-form pool, an oceanfront infinity pool and four whirlpools, two of which overlook the Caribbean Sea

• Free-flow access to Dreams Playa Mujeres featuring ten additional restaurants, twelve bars, a waterpark and more

• Complimentary traditional Temazcal ceremony located at Dreams Playa Mujeres’ spa next-door and is included in Unlimited-Luxury®

• Romantic oceanfront wedding gazebos and a gazebo located on the golf course for picture-perfect sunset weddings

• Over 9,500 sq. ft. of dedicated meeting and function space

• Free Wi-Fi

Location

Quintana Roo, Mexico
Cancun International Airport (CUN) : 20 miles

Property information

Last Renovation: 2014
Total rooms and suites: 424

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Secrets Playa Mujeres Golf & Spa Resort will undergo an extensive enhancement project starting April 2025, aimed at upgrading amenities, common areas, and guest rooms to maintain its luxury standards under Hyatt’s Inclusive Collection. Key Points: Normal Operations: Through April 15, 2025, despite some renovations in 2024. Temporary Closure: April 15, 2025, to December 15, 2025. Impacted reservations will be relocated to nearby resorts.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 10814 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Home Away from Home

    My home away from home. There are so many places/resorts in the Cancun area to stay and the ocean and the sun are the same wherever you go. The wonderful people at Secrets Playa Mujeres are the reason I have been to This resort 12 times now. There are so many smiles throughout the days - it makes it hard to think about staying anywhere else. Martha /Alejandro and Jaime the Pool concierges. Phillipe pool guy Diana preferred club bartender. Maria jesus and Katia Pool servers Eugenia Barefoot grill server. Ruben my sweet friend at Market cafe - server. Melissa, Christina and Ruben chief. Market cafe host America Octavio, Alex and the sweet gal whose name means flower at the Preferred club - Karina Uvc rep (hugs) Salame our wonderful housekeeper and of course the bell guys Heifer and Christian. The guys that drive the golf carts always with a smile and how is your day? love you all. We cannot say enough wonderful things about dear Diego...Family is everything and you are all my Family. See you all soon!

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The staff is top notch

    The staff is the true gem at this resort! We would like to recognize three individuals in particular. Enrique in the market café was so friendly when we first arrived, he was like this throughout our entire stay and it really brightened our day. Artemio in the French restaurant was friendly and knowledgeable, he indulged us in taking pictures even though he was very busy. Daniella with the Entertainment Staff was warm and conversational, we had such fun chatting with her as we made bracelets and saw her smiling face throughout the week. Thank you to the entire staff for making our stay so memorable, and in particular these three individuals. They are a true asset to the resort!

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful staff that goes above and beyond

    The most wonderful relaxing trip with the kindest, caring attentive staff that really go beyond and above to make you part of the family. Enrique our waiter at the buffet made us feel so welcome with his warm smiles and attentiveness. Artemio at the French restaurant made every moment special. And Daniela who we bonded over bracelet making was the sweetest person who made us feel part of the secrets family.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    "Terrible Stay – Do Not Recommend"

    Here’s the review in English: "Disappointing experience. From the moment we arrived, the hotel failed to meet expectations. The rooms were a disaster: the bed linens were old, torn, and stained; the bedspread was dirty with unpleasant stains. Additionally, the sink was broken, and the walls were neglected, with stains, cracks, and peeling paint. The buffet was mediocre, with repetitive options and cold food. The common areas, like the pool , were poorly maintained and in bad condition. The worst part was the staff’s attitud of the from desk department our complaints were either ignored the problem . I would definitely not recommend this place and will never return." Room 2306 Vacations day's from 20/122024 to 27 /12/2024.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relax and rest

    Amazing trip experience overall, especially the bracelet experience with Daniela. She is so friendly and knowledgeable about bracelet making. We definitely enjoyed chatting with her all along! I would like to extend my heartfelt thanks to the entire team for their patience, warmth, and professionalism. They made my stay memorable and left a lasting positive impression. I will undoubtedly recommend this hotel to others and look forward to visiting again.

    Dec 19, 2024