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Hotel overview
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • One 25-minute massage per person, per stay • 50% off a romantic dinner
Valid in Preferred Club Deluxe Ocean View, Preferred Club Jr. Suite, Honeymoon Suite Ocean View, Preferred Club Honeymoon Suite Ocean View, Honeymoon Suite Ocean Front, Preferred Club Honeymoon Suite Ocean Front, Master Suite Ocean View, Preferred Club Master Suite Ocean View, Master Suite Ocean Front, Preferred Club Master Suite Ocean Front, Governor Suite, and Presidential Suite room categories.
Secrets Moxché Playa del Carmen Beach is located in the heart of the Riviera Maya just a 10 minute drive from Playa del Carmen´s famed Quinta Avenida (Fifth Avenue). The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. This resort is set on a stunning strip of white sandy beach with proximity to the historic and ecological wonders of Tulum and Cobá. All 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room mini-bar and more! Enticing flavors will satisfy the most demanding palates with meals or snacks available at nine dining options, included in Unlimited-Luxury® with no reservations required. Choose from eleven à la carte restaurants serving cuisines from around the world including Asian, Italian, Mexican, Steakhouse, Seafood, French, Pacific Rim, Beach grill or savor other worldly flavors at the buffet. For Preferred Club guests only, an Author’s Choice Signature restaurant at the new Secrets Impression Moxché, will be available with a discounted fee. Quick bites and snacks are available at the Beach Snack Bar and Coco Café. The Preferred Club offers guests an elevated experience with additional services and amenities. Enjoy access to a private lounge with snacks and a bar. Preferred Club guests also have access to a Preferred Club services and so much more!. Relax at our Spa by Pevonia® with innovative as well as traditional treatments in a natural environment conducive towards self-healing and recovery from daily stress. Focus will be placed on wellness through nutrition advice, locallysourced natural ingredients and a wide variety of treatments at our 15 cabins. Enjoy the turquoise warm waters of the Caribbean with kayaks, paddleboards and snorkeling—just a few of the many options available. Property information Year Built: 2021 Total rooms: 485
Property information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
Ratings & reviews
TripAdvisor traveler rating
3247 reviews
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Apr 22, 2025Great vacation spot!
Amazing resort. Our favorite secrets resort that we’ve visited so far. Great food and service. Rooftop restaurant and pool is very calm and beautiful views. Gabriela and Julio were very welcoming and fun!! Resort has lots of different pools and chairs.
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Apr 21, 2025
Moxche April 2025
Secrets Moxché – April 12–19 Room: PC Junior Suite Ocean View, 6th Floor, Building 3 I stayed in a Preferred Club Junior Suite Ocean View, located on the 6th floor of Building 3. The view and location were absolutely perfect. The room was beautifully appointed and, honestly, one of the best I’ve stayed in across any HIC property. That said, the ceiling fan didn’t work, and unfortunately, the A/C gave out on the last night of my stay. Food & Beverage Overall, I really enjoyed the food here. While not every dish was a hit, about 90% exceeded my expectations. I especially appreciated the variety of regional Mexican cuisines offered at the Rooftop, Sea Soul, and buffet. At the pool, I stuck with simple drinks (Grey Goose and soda) to avoid hangovers—and the plan worked! Only once did they run out of my choice. A special shout-out to Jonathan, the swim-up bar bartender—he was fantastic. The French restaurant was my least favorite. Maybe it’s just not to my taste, but the food felt overly complex and a bit forced. Pools & Beach The beach was well-maintained, but the water was full of brown “gunk” and far from inviting. If you’re a beach lover, this might not be the place for you. The main pool was my favorite, followed by the Rooftop pool. The lagoon was interesting but too cold for me. As for the cenote-inspired pools—they’re really just regular pools with rock features. They didn’t quite capture that “cenote” feeling. Jami, the pool concierge, was excellent. Other Notes The Dark House remains a personal favorite bar, and the entertainment (when available) was enjoyable. However, the resort WiFi was frustratingly bad—surprising for such a new property. The elevators in my building were also unreliable for most of the week, which meant I ended up taking six flights of stairs more often than I’d like to admit. There is nightly entertainment at the lagoon bar, but oddly, not much seating to actually enjoy it. The lobby bar exists, but it lacks a comfortable space to sit, listen to music, or have a conversation with your partner. Lastly—and not a huge issue—but I was surprised by how many employees didn’t respond when greeted. It’s the first time I’ve experienced that in Mexico. Overall Score: 4.7 / 5 I had a fantastic stay and would return if the price is right. While some of my comments may sound critical, I offer them with the understanding that this is a 5-diamond resort charging a premium rate, so naturally, expectations are high..
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Apr 21, 2025
Great time at impressions
I had a great experience here. Monica who is apart of the entertainment team, was amazing and cultivated a great experience for us. It was super relaxing, the food was great, and the hospitality was great. There was something to do each day throughout the day. I got a massage and it was relaxing.
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Apr 21, 2025
The resort is new and modern
This 2022 newly opened resort comes highly recommended! The accommodations and facilities are fresh and modern. While the resort offers a variety of dining options, the culinary experiences can be a bit inconsistent, with some restaurants being truly delicious while others don't quite meet the same standard.
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Apr 21, 2025
Awesome!
Christian and Monica were fantastic tour guides and hosts during the bike ride from secrets. 10/10!! They had water available and they were knowledgable about the surrounding area. The ride was relatively easy and at a mild pace. Perfect way to start the morning!