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1305 reviews
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Feb 22, 2025Outdated
I read a few reviews before arriving so I had a little information about the property. Some reviews were correct. The property is outdated. The room had no usb ports on the lamps or the wall (at least didn’t see any). The bed I slept in made noises similar to walking on a weak wooden floor. I love Marriotts and the last thing I ever complain about is the beds. The outside view on the back end of the hotel looks like an old Holiday Inn. They had two pools: one heated and one not heated. These were just average pools. Since I vacationed in February, I only used the heated pool and it still was lukewarm. We stayed in the villas separated from the main hotel. It is gated so you need a key to come in and out. I appreciated that. I didn’t see any elevators for the villas so you had to carry everything up to the second level. I didn’t mind that but if you are limited physically, this can be an issue. The walls are paper thin. We had a family next door with kids. If anyone was in the room talking, you could hear what they were saying. The highlight of the stay was going to the TPC golf course and getting a tour of part of the course, including the 17th hole and island green. It’s only a mile away. I will say I was glad I visited the area but probably won’t stay here again.
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Feb 08, 2025Massage/spa day
They have the softest robes ever!!! The services from the front to the back, from the inside and outs, my experience was amazing! I will be returning to enjoy another deep tissue massage as well as other spa treatments! Eric as well as “Nifer” have magical hands! Stephen seemed like our personal assistant by going above and beyond our expectations with frosty spirits and delicious bite by the refreshing pool! My experience was first-class and there is not a thing I would change! Thank you!
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Jan 30, 2025
Beautiful but neglected - Seen better days
Beautiful property and you can tell it was once glorious though it seems like current management doesn't care about it at all. Many things dated or just not even working at all, such as the self-parking. Keycard didn't get me into or out of the self park area, was late for a meeting the next day on account of not being able to get out of the blessed parking lot. Not sure how Marriott lets this kind of neglect go unchecked, definitely not up to Marriott standards though at least I used my points and didn't have to pay full price. Staff were excellent, across the board friendly and helpful, just seems a shame that management doesn't want to take care of the property.
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Jan 05, 2025
Needs a major refurbisment
We have stayed here the past 2 years for a charity event held at the hotel. The hotel in no way feels 5 star or like a resort. First, the PROS: They have a deal with a beach club and a free shuttle back and forth and a nice golf course if you play golf. The CONS (basically everything else): The rooms look so old and tired…everything needs to be completely redone from the carpet, furniture, shower curtains, non-soft close toilets. The “room service” is delivered in to-go containers with plastic silverware. In short, I would never stay here for a vacation until I see a complete remodel.
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Nov 26, 2024Not Relaxing / Weird Pool Towel Limit
If you’re interested in relaxing by the pool, this is not the place for you. You are forced to pay a resort fee but are limited to 1-2 towels by the pool, it’s the oddest thing. When asking for more pool towels the woman screamed at me “how about I give you 28, will that make you happy?” Lol, it was pretty unhinged and hilarious but not very relaxing unfortunately.