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Hotel overview

Get exclusive perks during your getaway at Royalton CHIC Suites Cancun Resort & Spa. Travel now through December 22, 2022 and receive:
• $150 value in complimentary spa services per person to include: access to Hydrotherapy Circuit for one day, scalp massage for 15 minutes, foot massage for 15 minutes
• 25% off any spa treatment (not combinable with other discounts/credits)
• Access to hydrotherapy on same day as mini massages

Valid in Diamond Club categories. Spa package is valid per single or double room and must be booked upon arrival with butler/personal agent or concierge. No additional spa package for triple or quad rooms. No cash value for unused treatments/ not applicable in exchange for other spa services or spa products. Subject to availability. Not combinable with other resort credit programs. Valid for contracted groups.

Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 – Rooftop Cabana Lounge. This new generation all-inclusive hotel offers an adults-only social vacation experience like no other. From the unlimited à la carte dining, including Agave, an authentic Mexican Restaurant, to our signature DreamBed™, every detail has been carefully designed to deliver personalized service. Choose from the Resort or Diamond Club™ sections and experience the perfect vacation with superior service and upscale amenities tailored to meet your every need. The icing on the cake: you can get from the Cancun airport to our resort on the vibrant Cancun Strip in under 30 minutes.

Location

Cancun
Cancun International Airport (CUN) : 11 miles

Property information

Year Built: 2019
Floors: 16
Total rooms: 180

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Please be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Spring Break Policy - We cannot guarantee a spring break-free environment.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 7756 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice Hotel Stay

    It was beautiful, the Elements Buffet was always delightful. The staff was very friendly. It was a fun atmosphere. The Chopsticks Dinner was nice. The Elements Lounge was nice too. Room Service was wonderful I took advantage of this amazing option when I needed it. Even though it was a vacation it wasn’t a horrible place to stay. They had the NightLife for those that like to party. I enjoyed my stay. I did not like the elevators, very slow.

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay

    Went for a work trip and h a great stay. Place is good if you’re looking for a pool party. Steakhouse was the best restaurant, the buffet was also very good. Omar was my butler and he was the best! Helped with me anything I needed! Ask for him. Would recommend.

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Do not go to this hotel

    This hotel is far from a 5 star. The food was horrible the staff was very ignorant. They went through our safe when we were not in the room as we found things out of the safe when we came back to the room My husband had is drink spiked with drugs as well. Stay away from here.

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    excellent

    Enrique Hernández from room service was an amazing help. Enrique took his time to set all the food items in the room and made sure everything was made perfectly. If anything was missing i’m sure he wouldn’t budge to go grab it. Enrique’s service was spectacular! Great Job Enrique!!

    Apr 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun Times!!

    Amazing time, good food, excellent butler service from Arturo and Ricardo!! The suite was incredible with three bathrooms! Hot tub on patio and beautiful blue water views. We went for a backrests party and this was the perfect place! Love the suds party!!

    Apr 16, 2025