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Hotel overview
Location
Kailua/KonaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Amenities included in the resort fee are:
• Welcome to Paradise Mai Tais (one coupon good for two Mai Tais per room/stay)
• Bottled Water on arrival (two per room/stay)
• Filtered Water Stations
• Enhanced Guestroom Wi-Fi
• Fitness Center Access
• Guestroom Safe Usage
• Local & 800 calls
• Daily Yoga/Fitness Classes
• Daily Hawaiian Cultural Activities (weekly schedule and sign-up available at Front Desk)
• Reef Safe Sunscreen (available at the pool)
• Complimentary Tennis Racquet Rentals, Tennis Balls & Water (available at Royal Kona Resort Tennis Club)
• $25 Island Activities & Tours Credit (valid when purchasing tours/activities valued at $200 through the Activities Desk)
• $20 Lotus Center Spa Credit (available on 90-minute massages)
• $20 greens fee credit plus 50% discount on club rentals at Makalei Golf Club ($25 value)
• 20% off green fees and club rentals at Makani Kai Golf Course ($33 value)+++• Welcome to Paradise Mai Tais (two coupons per room/stay)
Inclusions subject to change and are based on availability. Some activities require reservations.
Ratings & reviews
TripAdvisor traveler rating
5490 reviews
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Dec 22, 2024Best hotel in Kailua-kona, been staying there for years.
The best place to stay in Kailua-Kona.Close to Huggo's restaurant, close to shopping, great view of the ocean from the terrace. Right on Alii drive where all the action is. Outstanding Luau. Rooms are spacious, they have great amenities.. Spa, massages, facials, manicures, hair salon. Everything you need for a first class. Hotel..
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Dec 21, 2024
Best place to stay in Kona
From check in to check out everything was awesome. The grounds are beautiful, the staff is friendly and welcoming. You are within walking distance to almost everything you could want or need. The on site restaurant and bar is the best location you can find right on the water. The food is amazing and restaurant staff friendly and efficient. We live in Kona and this is where we go a few times a year. Always love it and never disappointed..
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Dec 21, 2024Best location
We really enjoyed the Royal Kona. The grounds are super pretty and our room was spacious and comfortable. I believe we were in one of the renovated rooms. The furniture seemed new and the carpet was definitely new. However, the bathroom could definitely use an update. Beds were comfy, water pressure was great and we had a view of the lagoon and we enjoyed watching the tennis and Pickleball courts from our balcony. The building is under renovation and we did hear noise, and see the construction workers throughout the day, but it didn’t bother us much. They were all very friendly and did their best to stay out of our way. The restaurant has the prettiest view in the whole town and the breakfast was really good. The only complaint is that the hotel serves cheap coffee at the restaurant and in the rooms. You would think being in Kona, they would serve the best coffee around. Anyway, the service was good. The pool is small, but the view is beautiful and we never had a problem getting chairs or towels. The location is the best. You literally can walk everywhere to shop, eat, drink, etc. Parking was $25 per day, but it is in a gated lot and we never had a problem finding a spot, even on the very busy times of the day. Our only complaint was when we first arrived, the young girl at the front desk wasn’t the nicest. As soon as we walked up to check in, she didn’t even say hello. She asked for an ID without a smile. Collected our information to charge the 8 days of parking, gave us a map and showed us which direction to our room. Never said thank you or anything. Must’ve had a bad day, I guess. Fortunately, our 8 days at the Royal Kona were wonderful and we wouldn’t hesitate to return.
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Dec 16, 2024Good Location But Noisy
We stayed at the Royal Kona for 3 nights. The Royal Kona is only a 15 minute drive from the Kona airport. The check-in was quick and the hotel had plenty of parking. The hotel charges for parking. We had a two double bed room. The room was spacious and clean. The bathroom was fully stocked and they cleaned the room every day. The hotel has a pool but no beach access. We stayed on the 4th floor and it was always loud inside the room at night. The walls and sliding glass door do not block any noise from the outside. Dumb people drive around on the street at night with loud music in their cars and you can hear it like it's in your room. They are renovating the hotel but they really need to use dual pane or triple pane sliding glass doors to block the noise. The beds were not comfortable either. Pros: Excellent Location with many restaurants within walking distance. Cons: Too Noisy in the rooms. Try getting a room that faces the ocean and not the street. Would I stay here again? Probably yes because of the location.
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Dec 15, 2024Most terrible smelling hotel ever
We chose this location based on the photos and location. When we first arrived we were very impressed by the upgraded check in area outside. As we got to our room though we knew something was not right. The ceilings were low and the halls smelled musty. As soon as we opened our hotel door the overwhelming musty smell hit us like a ton of bricks and almost knocked the wind out of us. The carpeted floors were moist to the touch and the bedding was damp and musty smelling. My husband went down to the front desk and talked to the manager where we’re were informed that all rooms they could move us to would be very similar in condition. We left moments later and went to Courtyard, where we had a magnificent experience. We tried to get our money back or at least part of it and were denied. Vacationer beware.