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Hotel overview
Set on an idyllic, pristine stretch of white sand in Playa del Carmen, Royal Hideaway Playacar effortlessly blends world-class service and luxurious accommodations. A AAA Four-Diamond resort, this all-inclusive, adults-only haven offers peace, quiet and privacy. The resort’s elegantly appointed 201 rooms and suites feature sophisticated décor and luxurious ambiance with 24-hour room service. Relax around one of six pools or in one of our beachside Balinese beds where refreshments are just a moment away. Retreat to our full-service spa and indulge in revitalizing treatments. Sumptuous cuisine ranging from traditional Mexican fare to exquisite Thai foods awaits at six, à-la-carte restaurants or enhance your dining experience with our Chef’s Table dining experiences or unique theatre dinner show all curated by the resort’s Executive Chef. During the day, experience activities such as tequila tasting and cocktail classes; while in the evening, stroll down La Quinta Avenida for beachside shopping and entertainment.
Location
Playa del Carmen - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
CUSTOMER SERVICE - Complaint cutoff is 45 days from date of guest's check-out.
Ratings & reviews
TripAdvisor traveler rating
9336 reviews
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Nov 26, 2024Fantastic Stay!!!
RHP is a great place to stay. Private & secure. The staff are kind, friendly and willing to help. I dined in 4 restaurants and the food& service are excellent in all of them. Drinks, cocktails and entertainment very good. The only few things I would advise before arrival are: 1 - send an email and book a table at a restaurant for your first night; see the concierge the following day and reserve all the restaurant of your choice and entertainment ; 2-Do NOT change any information of your booking online, when you make a change the price changes automatically, call customer services instead; 3- A USD 500,00 deposit is required. Plenty of deck chair at the beach; I will definitely return to RHP.
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Nov 25, 2024Stay away
Poor value for dated hotel, this will be our last all inclusive we moved hotel after 2 nights and still waiting for my refund!
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Nov 25, 2024
Another great stay at Royal Hideaway, Playacar
Great location, Great Accommodation, Fantastic Food and most of all AMAZING staff. Thankyou everyone for making our vacation a fantastic experience. Looking forward to our 7th visit next year.
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Nov 25, 2024
Mother/Daughter trip
Great location, atmosphere, service and a lot of relaxation. You do not have to leave this resort. You can do all activities right on front pf the hotel on the beach. we did wind sailing, parasailing and jet skis.
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Nov 24, 2024
Delicious food and fabulous service!!
Carlos and his team are attentive! This has been some of the best food and service we have received. The food is amazing. The team were very attentive. I highly recommend the catch of the day. I had the catch and my husband had the beef. I vee delicious. Fantastic service Carlos Quintal and team!!!!!!