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Hotel overview

At the gateway to Waikiki, Romer Waikiki at the Ambassador connects guests with the creative and modern spirit of the neighborhoods of Honolulu.  Centered around Waikiki’s creative culture, it’s a neighborhood hotel made for more than beach days.  Romer’s easygoing guest rooms are a stylized expression of minimal island life, peppered with the texture, shades and shapes of Oahu scenery.  True to island living, the outdoors are an extension of the home, with private lanais featuring floor-to-ceiling sliders. 

Romer Waikiki at the Ambassador is for travelers who long for something different in a beach destination, who want to go out and explore Oahu beyond the surf breaks.  It’s an easygoing gathering place where locals can linger, and the starting point for guests to discover Honolulu’s beating heart.  From made in Hawaii swim-in film series and neighborhood conversations to off-the beaten path bike excursions and Surf with Aloha group paddles, guest will get more than just a great sustain.  They’ll experience the real modern Honolulu.

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Please note the following charges for your stay: Resort Fee: $45.00 per room, per day. Additional Taxes: Total Tax: 17.962% (includes 4.712% Hawaii State Excise Tax + 13.25% Transient Accommodation Tax).
Advisory Please be aware that a fee of $500.00 plus a 4.712% Hawaii State Excise Tax per night will be charged if deep cleaning is necessary due to smoking or having a dog in the room.
Advisory Valet Service: $51.00 + 4.712 % tax per day per vehicle. No self-parking available.
Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

 

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Resort Amenity Fee Includes:
• Nightly ‘Welcome to Waikiki’ Happy Hour Event
• In Room Coffee and Tea
• Refillable Water Bottles (2) + Hotel Water Stations
• Daily Bike Rentals
• Wellness Classes
• Exclusive Neighborhood Perks Program
• Hi Speed Wi-Fi
• Unlimited local calls
• International calls (up to 60 minutes gratis)
• Access to FIT Waikiki
• 10% Off at Izakaya 855-Aloha at Romer House
*Subject to change without notice.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 189 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Decent place. Beware all the extra fees

    We stayed March 18 to March24. Staff was friendly. Toilet got clogged. Rooms were decent but dated. It's about 17min walk to waikiki Beach. A lot of additional fees. Resort fee 45$ per day. Parking 53$ per day. Got an additional surprise $318.48 additional charge on top of the $733.25 additional charges settled at check out. Phone i rooms didn't work. Staff tried to fix as much as they could. But voice mail on phone was full.

    Mar 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Ok experience.

    Housekeeping was very lax. In the days that they did come, garbage cans weren’t emptied, sheets weren’t changed, floors weren’t vacuumed or swept. Room felt very dirty by the end of our week long stay. Front desk was very nice and the head valet and his guys were very nice.

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 recommend to a friend

    This hotel is perfect. I can't say enough great things! From how clean our room and bathroom were, the extremely kind staff, amazing valet, and perfect location. Would stay here again! Michael at the front desk was amazing! The restaurant attached to the hotel has the BEST dirty chai latte and avocado toast I think I have ever had.

    Mar 26, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great location

    Looks nice but had multiple issues. Friendly staff, very long wait at the restaurant just for coffee and a bagel. Very thin walls, very loud. They worked to resolve the issues which had us switch rooms twice. Too many kids at the pool splashing for my taste. Kept running out of pool towels too.

    Mar 23, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    A Motel 6 experience

    My friend JR, recovering from cancer, and major shoulder surgery. She hadn't had a vacation for 7 years. Taking her on her dream vacation gave her a lift in her step like nothing else. When we arrived at the Ambassador, we were greeted kindly, but a bit dismayed learning I had to pay an additional $50/day for a resort fee. Crossing through the lobby to the elevators, my eyes noticed the dirty rugs. upon reaching the 30th floor, I became aware that our room entrance was "Motel" like, to the outdoors. entering the room, I fain disappointment with the decor, and low scale atmosphere. The balcony small was cement with metal walls with 2 metal chais and a table. The wall A/C unit blew down onto my head, but we needed it on to drown out the loud street noise. The bathroom was nicely remolded. With the TV not working, we went to check out the pool, finding it small, loud with the street noise and not inviting. The hotel doesn't have a restaurant or bar. JR was disappointed...I understood. Making the decision to find other accommodations was easy. When I approached the front desk, the gal told me she would not credit my card for the daily resort fee or the downpayment to be returned, totaling almost $500, if I didn't steal from the room. I needed to get a refund from my booking company. She didn't seem to care that we were unhappy and checking out. The hotel in the end, did not refund the points I used to book the room. I lost a lot for a poor experience. JR and I found other accommodations and had a wonderful time. I'm a mature woman, i have traveled a lot with my late husband, and I have a standard that is not aligned with a "Motel 6". Although, I understand, the Ambassador would be acceptable for some.

    Mar 21, 2025