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Hotel overview
Location
Times SquareProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.
Facility Fee Inclusions:
-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
Inclusions are subject to change at any time without prior notification.
Ratings & reviews
TripAdvisor traveler rating
7348 reviews-
Wonderful stay
An excellent stay, just before Christmas. Our room was very clean and a good size, with efficient room service everyday. The breakfast buffet was a good choice of dishes. Little coffee shop adjacent to the hotel. Perfect location on a street dubbed “Restaurant Row”with lots of restaurants and bars, a couple of blocks from Times Square, 10 minutes from the Rockefeller Center and a few minutes walk from a couple of subway stations. A taxi from JFK cost $85 and took 1 hour 20 mins.
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Amazing service in a central location
The hotel is beautiful. You can't get more central -it's literally a 4 min walk to Times Square- and the subway is right on your doorstep. The breakfast is great, all piping hot and replenished quickly. There's a coffee shop on the ground floor, too. Rooms are cosy but perfect for the city. Beds comfortable and lovely bathrooms - amazing shower. Toiletries and a decent powered hairdryer are included. The staff are wonderful and can't do enough to help you. When we return to NYC next year, we'll absolutely be staying here again.
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Christmas in New York
Great location. Service and Staff were wonderful. Breakfast came with the rooms and it was a very nice buffet.
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Birthday treat
The hotel was lovely, the room we had was spotless and clean. Had use of the lounge on the 26th floor it was excellent. All the staff we meet were very friendly and helpful. Thanks for a brilliant stay.
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Conveniently located hotel
I spent one night here with a friend. Our room was on the 27th executive floor and had access to a small lounge with light refreshments. I originally booked an executive king room expecting my husband to join me. At check-in, I inquired about the availability of 2 double beds since I was traveling with a friend instead. Nothing was available, but the receptionist kindly upgraded us to a king junior suite room. Like many hotels in NYC, the rooms are small. I appreciated the added space of the junior suite room and would book that room type in the future. The executive king rooms are tight. I got a peek at an executive king room as my brother & wife reserved were staying in one. It was tight. My room was modern and clean. Bed was comfortable. We could hear sirens, but no other traffic noise. One oddity with the room is the lack of privacy. The bathroom/bath tub is open to the bedroom. The shower & toilet have frosted glass doors providing some privacy, but you can see the outline of the person. Also, if you get up in the middle of the night, you have to turn on the bathroom light which illuminates the bedroom too since there is no wall/door divider between the 2 rooms. Maybe I was more sensitive to the layout since I was traveling with a friend. Hotel is conveniently located to theatres and restaurant row. Breakfast buffet and lobby bar were good. Parking, with hotel discount rate, was $45 and located about 2.5 blocks from the hotel. There is no valet parking. Bell hop can store bags after checkout if necessary. I would stay here again.