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Hotel overview
The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.
There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.
The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.
We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .
Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.
Location
Negril - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
8136 reviews
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Dec 20, 2024Early Christmas Break
Upon arrival the hotel was at full capacity so we were sent to the sister property RIU Negril. Separate review on RIU Negril. Day 2 we were checked in shortly after lunch the next day - our compensation was a 30 minute massage during our stay and an upgraded room. The hotel is lovely. A special shoutout to the entire entertainment staff. They are all very young talented and energetic individuals and did their very best to keep everyone entertained. Rim Shot a local band was also very good with their variety of songs to entertain the crowd. Rooms are very nicely appointed. We had a ground floor, oceanfront balcony room. The room was cleaned and and left spotless daily with fresh towels. We tried all the specialty restaurants and they are all good. There are 2 seatings 6:30p and 8:00p so service is quick if you are on the early seating. You can book 1 restaurant prior to arrival and then upon check in, you can book 2 restaurants on the RIU app. The buffet restaurant is great. With a wonderful selection for every possible taste. Breakfast, lunch and dinner are all fabulous. The staff are all very accommodating and friendly. The grounds are kept immaculate. Cleaning everywhere is fantastic - they do a thorough clean every day after the previous nights activities. Wifi is available everywhere. And download the RIU app this is where you would communicate with the hotel on anything you require. This hotel caters to everyone's needs. We certainly thought so and so did the people whom we chatted to. Enjoy!
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Dec 19, 2024Great pre Christmas break
Can't fault this hotel spotless clean everyday, friendly helpful staff who enjoy making there guests happy,I didn't meet one member of staff who didn't smile and make me smile too,in short great food,great drinks great hotel we will definitely return
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Dec 19, 2024
Another great experience
I stayed here for five nights December 13th through the 18th and overall the experience was great. This is the third time I've stayed at this resort and each time has been consistent however this time there were a few standouts. I'd like to give a special thanks to Beverly at reception. She was warm and welcoming during the check-in process and ensured that I received the room that I requested. Also throughout my stay anytime I encountered her she always had a smile on her face and never failed to ask me how I was doing. And also a shout out to Derval at the breakfast buffet. He also was warm and welcoming everyday and after the first day had my table set up before I got back with my food. These two are not only assets to the Tropical Bay facility but to the RIU brand in general. The facility is kept very clean and my room cleaning was done daily, my mini fridge was stocked daily with items that I had requested. The location is beautiful ,the beach is one of the nicest I've ever seen hence the reason I continue to go back. The buffet always had plenty of choices so there's no way anyone could starve here. I was a little let down at the steakhouse it's the first time I've eaten at one the specialty restaurants and was not impressed in the future I will stick to the buffet. The jerk Chicken shack at lunch is a standout as well and not to be missed if you're visiting. All in all I had a great time and look forward to returning soon.
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Dec 18, 2024
Stay here twice a year
The best sea beach, great front desk, dining, and room service. Hope to see one day a highway between MBJ and Negril.
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Dec 17, 2024
Felt like a King at the Tropical Palace
The wife and I have been to coming to Jamaica since the 90s , but i still get nervous everytime i get a group of friends to go with us . The first week of December we had a group of 10 going to the Tropical Palace . Check in was smooth and quick , do the pre check in on the RIU app. We arrived early at 2 pm , all the rooms were ready within a half hour ( early) , check in isn’t til 4 pm . The staff was awesome , everyone was nice and friendly ! Resort grounds , resturants and rooms were very clean , thank you to our room cleaner . Food was very good in the buffet and specialty resturants , ate way more than I should have lol. Beach is flawless , great sand , no weeds in the water and many shades of blue . This is a big reason why I keep coming back to Negril, the people are the other. Bartenders made great drinks and were entertaining as well . Can’t remember ever waiting too long to be served , bar manager staffed well . Entertainment crew was very visible , fun and “ entertaining” they did a great job trying to involve people as well . They also did a great job with all the Christmas Decorations throughout the resort , maybe next year they’ll bring in live reindeer hohoho I will not hesitate booking the RIU Tropical Palace again . It was everything a vacation should be . A special thanks to Julian in the front , he did a great job with our group . Respect …. If you give it , you’ll get it back🇯🇲🇯🇲