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Hotel overview

The Riu Palace Peninsula is located in the heart of beautiful Cancun. The property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.  Enjoy a day of relaxation by taking care of your body in the Renova Spa with a variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where sunbathing with a cocktail is a must.  Enjoy the gym, sport activities, volleyball, and also water sports including windsurfing, kayaking and snorkel.  Adults won't feel bored thanks to the live shows, music, and other entertainment during the day and night.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 2011
Floors: 20
Total rooms: 562

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $79.20 per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 9003 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cancun dream

    This hotel is in a great location. Easy to catch the bus to go to bars and restaurants. Food and drink were all great. Staff were so friendly too

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Stay!

    We loved everything about this place - fun atmosphere; friendly, hard-working staff; great food; fun activities and entertainment; clean/comfortable rooms; beautiful resort.

    Feb 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Palace Peninsula

    Fantastic!!! Service A+ - Food B+ - Accommodations - A - Shows - A- We were there during an "ABBA" show, which was pretty bad, otherwise all other Shows were very well done.

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great getaway

    This was our second trip to this hotel, 5th stay at Riu . Loved the staff , food , room beach and pools . Can’t wait for our next trip.

    Feb 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    happy place

    my happy place, everything is perfect at this hotel. I will be back. thank you RIU palace peninsula for the perfect holidays we spent my family and I. My toddler loved it. Food is awesome, beach is immaculate, the staff are so considerate and helpful

    Feb 18, 2025