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Hotel overview
The Riu Palace Peninsula is located in the heart of beautiful Cancun. The property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water. Enjoy a day of relaxation by taking care of your body in the Renova Spa with a variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where sunbathing with a cocktail is a must. Enjoy the gym, sport activities, volleyball, and also water sports including windsurfing, kayaking and snorkel. Adults won't feel bored thanks to the live shows, music, and other entertainment during the day and night.
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
8927 reviews
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Jan 19, 2025Outstanding
Outstanding. My husband and I went for our anniversary first time in Cancun. The resort is clean, food is great and the service. Special shoutout to our server from buffet, Leyver. He’s amazing and so kind. Also the manager for steakhouse, Defassan what awesome guy. We had a ball.
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Jan 18, 2025
Amazing vacation as usual from RIU. Gracias.
What a fantastic vacation! Food at the buffet and the a la carte restaurants were amazing! The rooms were spotless. The drinks were pretty good too. The service everywhere was spot on. Beautiful hotel/resort. Loved playing volleyball every day. Beach was smaller than we are used to but still did the trick. Pools and entertainment were amazing. Did I say service was spectacular - from morning cappuccino to after dinner drinks. Thanks RIU for an amazing vacation.
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Jan 18, 2025
Hotel experience
Overall our experience was good. Staff was friendly and helpful. The entertainment was good. The food selections were good. We wish the weather was better but that was no fault of RIU.
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Jan 17, 2025
Beautiful and friendly
Our room was very nice, everyone there was so nice, the restaurants where really good very clean , the surrounding were beautiful.
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Jan 16, 2025
Would come back again due to entertainment and food quality. The management for these are doing a good job.
We are currently staying here for another 2 days. Came in 3 days ago. Impressions ROOMS- needs updating and repairs. Multiple little things to be fixed. But a vacation breaker. ENTERTAINMENT- top notch. I would come back to RIU properties. Have gone to MoonPalace:(ok), Dreams (ok), Barcelo and Serenada in Punta Cana (terrible). The RIU Parties are simply awesome. Very lively, very fun! FOOD- Best in Cancun that I've had, as I said compared to others above. I was really impressed with the buffet quality and variation. We are kinda picky eaters. They season their food very good. The other restaurants, like Kabuki was fun and really good. Been to some like Barcelos that was really not good. But whoever runs Food here needs to get a bonus! SERVICE- found them to be very accommodating. In general, they are very hard and polite people here in CanCun. MoonPalace was worst out of the ones we have stayed in. The food quality here made up for some of the inconveniences from the room issues.