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Hotel overview

This exclusive Adults Only beachfront hotel provides the perfect settings for your escape from everyday life.

Located on Riviera Nayarit´s Flamingos Beach, the hotel Riu Palace Pacifico offers Riu´s excellent 24-hour All-Inclusive service so you can enjoy an unforgettable, worry-free holiday by the sea.

Cool off at one of 3 outdoor pools, one with a swim-up bar, or treat yourself to a relaxing massage at the Wellness Centre ($)

The wide variety of upscale restaurants and bars offers everything from snacks and tacos to fine a-la-carte dining options.

In the evening enjoy a handcrafted cocktail from the Mixology cart in the Lobby. 

Fun and entertainment are guaranteed thanks to the nightly live music shows, as well as the Pachá disco and the RIU Party events at the adjoining Riu Jalisco.

During the day a variety of sports such as RIU Fit activities, beach volleyball or bodyboarding are available, or take a pleasant kayak or catamaran trip.


Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property information

Year Built: 2008
Last Renovation: 2023
Accessible rooms: 4
Floors: 9
Total rooms: 445

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory Riu Party in Puerto Vallarta will be temporarily paused during the renovation of Riu Jalisco. The renovation will begin on August 18, 2025, and the hotel will reopen on December 20, 2025. As a result, the Riu Party will not be available for guests at Riu Vallarta and Riu Palace Pacifico during this period. We appreciate your understanding and look forward to resuming the Riu Party events upon the completion of the renovations.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21

Transfer Policy - A price may display, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 7193 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Mediocre Resort

    Just came back from a 6-day girls' trip. For the amount of money we paid, I expected a lot more from this resort. Reading the reviews and seeing pictures, I had high expectations going in. We all had our separate rooms, partial ocean view. We were on the second floor. The view wasn't bad. The bed was comfortable. Average room for a resort. You can hear a lot of the hallway noise from your room. The rooms were a little run-down. For a resort that was just fully renovated, I did not expect to see this. I was not impressed with the food. The food was mediocre, and all tasted the same. Hardly any seafood selection, which I thought was odd. Lots of chair selection during the day. We often came down around 9:30 to the pools and never had an issue with getting a spot with shade. We got a massage on the beach one day. Highly recommend! Not much to do during the day but lie in the sun. Lack of water sports. Also lack of nightly entertainment. We did the white party at Jalisco on Friday. Don't do it. Stayed for maybe 20 minutes, then left. Would I come back? Probably not.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Service and staff excellent

    Only negatives are the smokers on the beach, security was arguing with one guy who was vaping at the pool, they then led him to one of 2 spots with the plastic cigarette butt disposers, it's illegal to smoke on the beach in Mexico, but they allow it, and as usual some people would smoke where ever they were seated on the beach, leaving cigarette butts in the sand and ignoring the poor people down wind, how rude!!! They have no umbrellas on the beach,except for elite club section so it's hard to find shade without smokers! The restaurants are good as well as the buffet, Great waking around the resort, 20 minute walk to the start of Bucerias or to Lacomer or even 45 minutes down to the marina also and up and down the beach! Room service was awesome, can"t say enough about the staff always greeting you with a smile, and the cleanliness of the resort is awesome,they are always cleaning 24/7! front desk staff is great, as well as the bar tenders and all the servers in the restaurants, the beach waiters are always hustling back and forth serving everyone! love the resort, smokers not at all!!! Bring lots of pesos to tip the staff as they really deserve it!!!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Almost Excellent!

    Our stay was almost excellent. All good except there are no restrooms by the pool and sports bar. Bad

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent property

    The resort was very clean and well kept. The staff were friendly and helpful. Service at restaurants was exceptional. Bed was comfortable and room clean.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    Nice location, great food and super clean. The staff was kind and helpful. Newly renovated and well designed.

    Apr 21, 2025