Wish you were here?
Hotel overview
Location
Cancun - BeachProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
-
Love this place!
Love love love! My husband and I come here every year. We love the RIU Palace so much. The staff are so welcoming and kind. The hotel is always spotlessly clean. Everybody is friendly and helpful. A special thanks to our waiter at the Black and White steakhouse, Eder. He was fantastic. So attentive. Abu in the lobby bar is funny and keeps the drinks coming. The entertainment staff are fantastic and so hard working. This is our favorite place to vacation. Can’t wait until next year!
-
Very nice resort
Nice beach Nice and clean hotel very good services in the hotel and room service (water full in the fridge every day) Good variety of food at the buffet
-
I have tried many Cancún resorts, but always comes back Las Americas!!!
Perfect resort, perfect location and above perfect staff. Domingo and Einesto at reception desk set the standard for staff excellence!
-
Riu Las Americas
My stay was wonderful. Service fantastic, Wilbur, Abu, Connie, July & Eduardo all top notch. Food was typical nothing life changing. Only Issue was the musty smell in the room, that I also brought home with me.
-
First Timer
5 day trip for my husbands 50th Bday with two other couples. We had a great time. Spent most of our days in the pool and evenings enjoying the food and entertainment and can't forget about the drinks!