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Hotel overview

Located directly on the prestine beach of Mahoe Bay on Jamaica`s north coast, this Adults Only hotel (+18yrs) is your best choice for relaxing vacations. Soak up the sun and enjoy a refreshing drink at the chill-out bar on the beach or cool off in one of three infinity pools (two with swim-up bar) with under water loungers. If you are looking for an exclusive holiday experience, discover the Elite Club by RIU concept with rooms in premium locations and additional perks like the Elite Club Restaurant, Elite Club Pool and more. The variety of culinary options offered by this hotel is exceptional. You can enjoy international dishes at the Buffet, as well as have dinner at one of the specialty restaurants serving Asian, Italian and fusion cuisine and the best steaks. For your sweet tooth, ice cream, cakes, pastries, coffee and coffee specialties are served at the Capuchino Patisserie & Ice Cream Parlor. During the day, take part in the RiuFit activities, play tennis or volleyball, go kayaking or snorkeling or hit the gym for a quick work-out. Also available to you is the "Splash Water World" water park at the neighbouring Riu Montego Bay and when you are ready to relax, pamper yourself at the Renova Spa which offers different treatments and massages. At night you can enjoy a signature drink from our Mixology Cart in the Lobby Bar or watch a show at Riu Montego Bay. Here you have also free access to "Pacha"  nightclub with all drinks included and you can visit the Riu Party events as well.

Location

Montego Bay - Beach
Montego Bay Airport (MBJ) : 2 miles

Property information

Year Built: 2013
Total rooms: 288

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Riu does not allow Spring Break Customers
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 4808 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation’25

    We were so impressed from the food to the room to the staff and everything else. The entertainment crew was over the top awesome. They made our stay so enjoyable.

    Mar 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful and relaxing time!

    I had an amazing time with my family and was able to relax and just enjoy the vibes. All of the staff members went above and beyond to make sure we always had what we needed. We will surely be back to this location.

    Mar 12, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    GREAT TIME

    Very much enjoyed my stay at the Riu Palace Montego Bay. They went above and beyond to provide entertainment for guests. Drinks and service were excellent. The only negatives i had was rooms were kind of dated and tired, and the food was mediocre at best. The buffet was just ok. I literally heard numerous people indicate the steak they received at the steakhouse was one of the worst steaks they ever had. But even with those minor complaints, I still feel as if I got a lot for my money and would absolutely go back!

    Mar 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Yes!

    Great room, lovely balcony, excellent food and drinks. Outstanding staff too! I am ready to go back. Pool and beach - same area - great entertainment and fun parties at night. I would recommend stayi8ng as the Palace - smaller and get to know people better.

    Mar 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Another Nice RIU Hotel

    Hotel was sat between two other RIU hotels on a private beach and we had the luxury of wandering around all three hotels along the beach where we could enjoy facilities, food and drink. Food was excellent and bookings to the a la carte restaurants is highly recommended. The staff were very friendly and I would rate the service as good, however the majority of the guests during our stay were American and as such a tipping culture has developed and I suspect the staff have become accustomed to it. This was a special holiday for us, it was my wife’s 60th birthday while we were there and somehow we were tracked down and the restaurant staff sang here happy birthday and presented her with a birthday cake - what a lovely gesture. Overall our stay at the RIU Palace Jamaica was very enjoyable.

    Mar 09, 2025