Wish you were here?
Hotel overview
Hotel Riu Palace Costa Rica (All-Inclusive), is located in Guanacaste, Costa Rica on the edge of the beach of Matapalo.
This hotel, fully prepared to provide the best service to its customers, has four swimming pools (one with a wet bar), jacuzzi, gym, sauna and a wellness center "Renova Spa" with different treatments and massages. Everything you need for maximum comfort during your stay.
The quality of the cuisine offered at the different restaurants of the hotel is exceptional thanks to our chefs, who prepare a variety of dishes, from classic to the most exotic. You'll want to to try each of our menus and, thanks to the All Inclusive service, you will be able to enjoy the buffet restaurant or the four different theme restaurants of the hotel.
Being on a privileged environment, the hotel offers a variety of activities on the beautiful beaches such as diving or fishing in the Pacific waters, ecotourism in the volcanic areas, and during the day several programs of entertainment for all ages, whether in family or friends. The hotel has a gym, table tennis, volleyball, tennis court, windsurf, sailing, snorkeling equipment, kayaks and other water activities. If your favorite sport is golf, the Four Seasons Golf Club has fantastic views over the sea.
Guanacaste is less tropical, humid and lush than the rest of the country. Its plains and dry forests sometimes remind you of African savanna landscapes. Inland you can see the savanna, local cowboys on their horses while driving their flocks, which are authentic figures of popular culture of this destination. From the hotel, you can do several excursions, such as the visit of the National Park Rincon de la Vieja, the Safari Park or the capital of Guanacaste: Liberia.
Location
GuanacasteProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
10436 reviews
-
Feb 03, 2025Review from an assessable needs guest
The resort is beautiful, the room was great and the food was very good. As a person with assessable needs I planned and chose this resort. I arranged in advance to have a scooter through a 3rd party dropped off at the resort which worked out very well. The resort is very large. All was well until I asked for help to get to the catamaran excursion. The beach is not assessable for people with walking issues and the boat beaches with a ramp on the beach. I went down to the activity cabin down by the beach a day in advance and asked if I could arrange/ pay for assistance getting to the boat. A polite young gentleman told me that could easily be arranged. Moments later a lady working with him said no we can't help you. She was unbelievably rude and would not even look at me to have a conversation. She turned an awesome trip to the negative. I was looking forward to giving RIU Guanacaste a very favourable review from an assess-abilities standpoint, however I cannot now. If you need additional help don't ask this lady below.
-
Feb 02, 2025Airport Closed. No response from RIU.
Never made it... Airport closed for 3 days due to a torn up runway. Airline gave me a credit. Rental card gave me a refund. RIU hotel would not answer calls or emails. Out $1800 hundred dollars. I tried to get a credit for a future trip. No Response.
-
Feb 02, 2025We would be happy to visit again
The resort is huge, and very clean. The buffets were loaded with delicious food, the pool was beautiful, the beach was perfect, the staff very friendly and efficient. Just 2 minor complaints: there was only one elevator per floor, which was far from our room. the second elevator was out of service, so we always used the stairs to get to and from our 4th floor room. The last 2 flights of stairs had 2 wedge-shaped steps that were not marked and almost invisible in the dim light. My brother-in-law fell down that corner step and hurt his ankle.
-
Feb 02, 2025January 2025 family and wedding
Loved this resort - beautiful and well kept grounds. Friendly and helpful staff. Cons: elevator service and lack of restrooms. Old side of resort was preferred. Newer side seemed to cater to young families. To far to walk back and forth to all the amenities on older side.
-
Feb 02, 2025
Great start to first time all inclusive
First time taking the kids (13 & 14) to an all inclusive resort. They loved it. Pool was awesome. Buffet was a huge hit due to all the variety. We had a blast at the water slides. Rooms were clean, spacious, and secure. Price was perfectly reasonable. Only suggestion my family gave me, was to get a room facing outside versus inside. The dance parties are pretty loud which made it hard to sleep. (If you are a heavier sleeper, then it's really not an issue.)