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Hotel overview
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies: Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.
The connecting Junior Suites has a minimum occupancy of 4 in each room booked.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Ratings & reviews
TripAdvisor traveler rating
10281 reviews
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Nov 17, 2024Really Great Holiday!!
We were so happy with our decision to stay here! There were some negative reviews which made us cautious but our holiday was perfect!! Clean room daily, lots of towels, minibar restocked more than enough, and poolside wait staff. Always something great to eat. Awesome!! Not a bad thing to say.
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Nov 16, 2024
AMAZING- Would come back every year!!
We have just come back from Riu Palace Bavaro and for the second time we had an absolute blast! The hotel has been refurbished to a really high standard and looks very modern. The choice of food was brilliant and the restaurants (which are all inclusive) were delicious. Our favourite was the steakhouse and the Asian restaurant. We had an issue at first with our room as the bed was 2 doubles rather than a superking as requested, but Juan at reception was super friendly and helped upgrade our room which we were not expecting. The staff throughout the hotel were fantastic and very hospitable. They couldn’t do enough for you. De La Cruz, Quezada and Daniel were poolside and constantly getting us drinks, they were funny and so friendly to speak to which made our stay very comfortable. Ramon, Eddie, Junior, Yudi and Margarita, Cepeda served us at breakfast lunch and dinner and we always looked forward to seeing them! We love this hotel and the staff make our vacation so memorable. We are looking to get married at Riu Palace Bavaro in a couple of years and can’t wait to get a date booked!
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Nov 11, 2024
amazing
beautiful resort and amazing customer service we were English speaker and the staff make sure each time we have questions they will get some that speak English to assist us ,will definitely return here again ,the food was good as well .
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Nov 09, 2024Good Hotel!
So the place has its ups and downs, in short! The food in the main buffet is relatively good, some nice meals and some nights we walked around it and saw nothing we’d want to eat. They offer fish options most nights but it is a bit repetitive, the same fish most days (marlin, tilapia). The pizza in the main buffet is pretty good to be honest, really tasty. The breakfast however is fab; plenty of meat, cheese, full English if that’s what you want, fruit, yoghurt, the list goes on it really is great. We used the American Country restaurant twice with it being open later (until 11:00pm) which was handy and the ribs were pretty darn good for an all inclusive. Drinks were okay; we drink neat amaretto which was nice as it was branded but the cocktails were pretty horrific to say the least, other than the daiquiri was actually nice, along with the mimosas. We used the coffee bar once but it took 25 minutes to get served, so I couldn’t be bothered after that. The rooms were good; very spacious, plenty of storage and all have a good amount of USB ports and plug sockets. WiFi was good enough to stream live football matches which was pretty impressive. Bathroom mostly clean, some issues near the ceiling with black mould. Towels replaced daily, and the one day they didn’t I used the app to request some and they came in 15 minutes which was great. Staff are friendly in parts, some feel like they don’t really want you there. The pool is quiet and the drinks service is pretty good although it was a quiet time of year I can’t speak for peak season! Beach was nice but I can’t swim, so don’t go in the sea! 😂 All in all it was a nice place, wouldn’t rush back and I think I have stayed in better hotels over the years, we had 9 days of rain out of 11 as well so maybe that dampened the holiday!
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Nov 06, 2024
Awaited Vacations
Everything was amazing, and met our family expectations, the service, the amenities, the food, the staff, the hotel, the rooms, not complaint about anything really. I recommend this Hotel 120%.